The Program Manager is responsible for the planning, development, implementation, direction, evaluation and continuous improvement of the assigned project. The incumbent oversees both operational and administrative components to ensure that the project is in compliance with VHA policies, directives, and performance metrics.
Key Duties and Responsibilities
- Lead the program area : set strategic goals, objectives, milestones; align with facility / VHA project mission and priorities.
- Plan, organize, direct and evaluate all aspects of the program—including staffing, budget / resource allocation, policy / procedure development, and performance monitoring.
- Manage a multidisciplinary team to deliver coordinated, high‐quality service
- Ensure compliance with national VHA directives
- Use data and performance measures to evaluate program effectiveness, identify opportunities for improvement, and implement quality improvement initiatives.
- Develop and monitor program budgets, track fund control points, forecast resource needs, and implement cost‐effective strategies.
- Oversee staff development : orientation, competencies, training, performance evaluations, setting staff objectives, recommending awards / advancements, and managing disciplinary issues as needed.
- Develop, implement, and maintain standard operating procedures (SOPs), program manuals, workflows, and documentation systems.
- Communicate program status, risks, outcomes, and recommendations to senior leadership; prepare special reports and briefings as required.
Requirements
Master's degreePMP certification10 years of managing complex federal portfoliosBenefits
Health Care Plan (Medical, Dental & Vision)Retirement Plan (401k, IRA)Life Insurance (Basic, Voluntary & AD&D)Paid Time Off (Vacation, Sick & Public Holidays)Short Term & Long Term DisabilityTraining & Development