Social Work Program Manager

Center for Immigrant & Refugee AdvancementOmaha, NE, US

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Job Description

POSITION TITLE : Social Work Program Manager

REPORTS TO : Director of Social Work

HOURS : Full Time

WORKSITE : Omaha, Nebraska or Lincoln, Nebraska

COMPENSATION :

Pay rate starting at $34.60 per hour, commensurate with experience.
Excellent benefits include :
Unlimited paid time off (including employee birthday); 9 paid holidays with year-end holiday break
Medical, dental, vision, life, and AD&D insurance; 403b retirement plan with an automatic 5% contribution; and FMLA
Employee Wellness Program (including enriching snacks, support groups, and engaging activities)
Employee Assistance Program (EAP) (includes life event referral program, 5 free counseling sessions, financial and legal resources, and employee discount / savings program)
Yearly stipends for employee development opportunities
Relocation assistance; travel and expense reimbursement
A company cell phone is provided for social workers and case managers for client related work.

ORGANIZATIONAL DESCRIPTION :

In 2022, Immigrant Legal Center and Refugee Empowerment Center merged, and the combined nonprofit organization is now CIRA, the Center for Immigrant & Refugee Advancement. Our diverse team of experts provides exceptional, compassionate legal representation, refugee services, and social work services.

We take on the most complex immigration cases, resettle refugees from around the world, and ensure all clients have access to much-needed resources. Operating in 6 different offices from Council Bluffs to Scottsbluff, our team of more than 100 full-time employees helps communities’ welcome immigrants and refugees as they build their lives here. We assist with all forms of family and humanitarian-based immigration, and we never turn any family away due to inability to pay.

POSITION DESCRIPTION :

Reporting to the Director of Social Work, the Social Work Program Manager provides leadership and oversight for our comprehensive case management services to unaccompanied minors and their families through our holistic, trauma-informed approach.

The Social Work Program Manager supervises a team of Immigration Social Workers who conduct meaningful assessments, develop individualized service plans, provide crisis intervention, and connect families to essential community resources. This position encompasses three core functions : (1) Program Management, (2) Clinical Specialization, and (3) Education and Advocacy. Working alongside our collaborative legal and social work teams, the Program Manager ensures high-quality services while supporting the professional development of their team.

We are seeking a Spanish bilingual social worker with strong foundational knowledge of social work ethics and philosophies. The ideal candidate will be passionate about immigrant rights, experienced in supervision and program management, and committed to fostering a justice-driven environment where both staff and clients can thrive.

CORE FUNCTIONS OF THE POSITION :

Program Management

Supervise, train, and evaluate a team of immigration social workers providing case management services

Oversee case file maintenance and ensure compliance with CIRA policies and documentation standards

Manage the Flex Fund Program, including timely processing of requests and budget documentation

Travel to other Nebraska offices to provide ongoing support and supervision to social work staff

Maintain a reduced caseload to balance direct service with management responsibilities

Collaborate with the Director of Social Work and other departments on strategic planning and cross-program referrals

Collaborate with Program Director in coordinating and implementing Raid Response activities throughout Nebraska

Report on program developments relevant to CIRA’s social work program at management and staff meetings

Assist with the preparation and presentation of reports to board members and funders, when relevant

Provide educational supervision for social work students completing internships at CIRA

Clinical Specialization

Review and approve biopsychosocial assessments and individual service plans with team members

Serve as a clinical resource for complex cases and provide guidance on challenging client situations

Deliver internal training to support team development and maintain service quality

Facilitate referrals to community partners and identify gaps in available services

Stay current with community resources and partner programs through regular engagement

Education and Advocacy

Support community partnership development by working with the Director of Social Work and Director of Community Engagement to connect clients with essential resources

Participate in community meetings, events, and presentations as a CIRA program representative

Contribute to advocacy efforts for client needs during community collaboratives and initiatives

Stay informed on immigration policy developments and advocate for supportive policy changes

QUALIFICATIONS :

Master’s Degree in Social Work is required

Fully licensed Clinical Social Worker is strongly preferred (for supervision of MSW Foundation students)

3 - 5 years of experience in social work, including case management, client assessments, and service plan development

Fluency in English and Spanish is required

Experience in supervision and management preferred, with demonstrated ability to lead and train others

Demonstrated attention to detail with strong case management and reporting skills, and proven ability to build positive client relationships

Excellent written and verbal communication skills with strong interpersonal abilities

Demonstrates reliability through consistent attendance and strong time management, with ability to work flexibly in an evolving environment

Extensive knowledge of community resources and services available to immigrant populations

Commitment to ongoing learning and professional development

Ability to handle confidential information with discretion

Impeccable integrity, positive attitude, and mission-driven

Experience working with immigrant, refugee, or trauma-affected individuals and families preferred

Strong commitment to CIRA's mission and values in serving immigrants, refugees, and newcomers

Strong cross-cultural communication skills and ability to work sensitively and effectively with people of diverse national, ethnic, cultural, religious, and socioeconomic backgrounds

Fluency in using a computer and Office 365 applications (ex. Outlook, Word, Excel, SharePoint, etc.) and the ability to learn new data management software

Flexibility to work occasional evenings and weekends as program needs require

Must have a valid driver’s license and access to a personal, insured vehicle

Ability to work independently and take initiative as needed

Ability to pass all required background checks

Must be at least 18 years of age and authorized to work in the United States

WORKING CONDITIONS :

This role includes desk work in the office as well as frequent travel throughout rural Nebraska and Southwest Iowa to meet with clients and attend meetings. Mileage reimbursement is provided.

Work schedule is Monday – Friday, 8 : 30 AM – 5 : 00 PM. Occasional evenings and weekends may be required based on client and program needs, with flextime available when working outside regular office hours.

TO APPLY :

We invite you to apply by uploading a cover letter, resume, and three professional references all in PDF format to the job application link.

For internal applicants :

Please upload a cover letter explaining why you believe you would be a good fit for this role, and an updated resume all in PDF format.

The above statements are intended to describe the general nature and level of the work being performed by individuals assigned to this job. They are not an exhaustive list of all duties and responsibilities associated with it.

INCLUSION & EQUAL EMPLOYMENT OPPORTUNITY STATEMENT :

Center for Immigrant & Refugee Advancement is fully committed to Equal Employment Opportunity. We do not discriminate based on an individual’s race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, military service, or any characteristics prohibited by law. This policy governs all aspects of employment at CIRA, including recruiting, hiring, assignments, training, promotions, compensation, employee benefits, employee discipline and discharge, and all other terms and conditions of employment.

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Program Manager • Omaha, NE, US