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This position is responsible for enrolling and completing the training course Level 1 provided by Petsense, "Paragon," in preparation for a career in grooming and / or bathing.
Paragon is a virtual distance learning program where students are guided through a 15-week training program designed to educate students on the fundamentals of bathing and grooming, while also providing the necessary basic skills in safety, pet first aid and CPR, pet handling skills, dog anatomy, and dog physiology. This is achieved through a combination of hands-on practice, book work, online exams, watching videos, and submitting photos of practical application for grading.
Essential Duties and Responsibilities (Min 5%)
As a Team Member, it is essential that you be available, flexible, adaptable, and service-oriented, as you must be able to fulfill all of the following requirements :
- Maintain regular and predictable attendance.
- Work scheduled shifts and have the ability to work varied hours, days, nights, weekends, and overtime as dictated by business needs.
- Support selling initiatives (TEAM) :
Thank the Customer
Engage with the customer and / or petAdvise on products or servicesMake it MemorableGroom Technicians in Training are required to learn & perform a combination of duties throughout their training program. Although daily tasks may vary, our staffing model makes it essential that Groom Technicians in Training can perform all of the following duties accurately, efficiently, and safely on a regular basis and without advance notice :Successfully enroll & complete the Paragon training for Level 1 (Groom Tech) by the required timeline of five weeks.
Safe Pet HandlingBathing, Drying, Brushing, and Combing all coat typesNail TrimmingEar CleaningPreparatory Hair TrimmingBasic Clipper TechniquesBasic Finishing TechniquesCustomer Service SkillsDemonstrating ProfessionalismEquipment Handling and MaintenanceEnsure the safety and well-being of animalsInspect animals for external signs of parasites, disease, or injury and report findings to pet ownersPractice Safety and Sanitization protocolsSanitize and maintain grooming tools and equipment to prevent injury and disease spreadAssist in generating business by calling existing and new customers, scheduling appointments, follow-up calls, reminders, and verifying vaccinationsMaintain records of all pet clients, including services provided and vaccination recordsOperate computer as neededAssist in store recovery if neededEnsure the safety and well-being of live animals, sanitize and maintain holding tanks, and care for live animals as requiredComplete all documentation related to these dutiesPerform other duties as assigned.Required Qualifications
Experience : Must be comfortable working with dogs and cats. Ability to demonstrate patience and compassion for animals. Must provide own grooming tools (clippers, blades, shears) or be willing to purchase required tools.
Education : High school diploma or equivalent required. Any suitable combination of education and experience will be considered. Regardless of education level, candidates must be able to read, write, and count accurately.
Preferred knowledge, skills, or abilities
Operate and use all grooming tools and equipment including bathing tubs, brushes, combs, scissors, clippers, dryers, and grooming products such as shampoo and soapsCommunicate effectively with team members and customersDisplay compassion and treat animals accordinglyPay attention to detailRead, write, and count accurately to complete documentationBasic computer skillsStrong interpersonal skills and ability to resolve issues ethically and with minimal conflictWorking Conditions
Generally indoor environment with moderate noiseExposure to sharp grooming instruments, shampoos, pets, and pet wasteWet conditions when bathing dogsExposure to cats and dogs of all sizes, breeds, and temperamentsWork shifts typically no less than 4 hours and may exceed 8 hoursPromote a safe and productive work environment and adhere to safety guidelinesWork on hard surfaces such as concrete or asphalt; lighting and temperature are adequatePhysical Requirements
Move and transfer live animals, equipment, and merchandise weighing up to 50 poundsStand and maintain a stationary position for up to 8 hours while grooming animalsMove around the salon to groom, clean, and maintain the salonUse grooming instruments including shears and dryersLift or reach merchandise overhead occasionallyBend, kneel, and squat frequently for grooming and cleaning tasksOperate store equipment such as computers and cash registersRead, write, and count accurately for documentationCommunicate effectively with team members and customersThis position is non-sedentary and requires physical and mental staminaDisclaimer
This job description provides an overview of responsibilities and is not exhaustive. All duties should be performed as assigned by the supervisor.
Company Info
At Tractor Supply and Petsense, our Team Members are vital to our success. We offer a comprehensive reward package, including medical, dental, vision, life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources. Benefits vary by role and eligibility.
Already a Team Member?
You must apply or refer a friend through our internal portal.
Our Mission and Values guide us in creating a positive culture. Learn More.
We support work-life balance and value our Team Members' well-being. Your opportunity is out here at Tractor Supply and Petsense.
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