VP of Sales, East (New Business)

About Us At Crescendo, we’re transforming customer service with Augmented AI — bringing together advanced technology and talented people to create exceptional customer experiences.

Our mission is to make customer service smarter, faster, and more impactful, turning CX into a true advantage for the world’s leading brands.

A little about us :

• we’re dedicated to solving the toughest customer service challenges with our comprehensive CX platform.
• By combining cutting-edge AI with the skills of a global team of professionals, we enhance every step of the customer journey — ensuring seamless interactions and meaningful connections.
• Joining Crescendo means being part of a team that values innovation, collaboration, and growth.
• Together, we’re building the future of customer experience — where people and technology work in harmony.   The Role We’re entering a new phase of breakout growth, and with it, building out the next generation of sales leadership.
• As VP of Sales, East , you’ll be one of two regional sales leaders—joining our VP of Sales, West—as a foundational pillar of the go-to-market org.
• Together, you'll be instrumental in shaping Crescendo’s field sales strategy, building world-class teams, and driving repeatable, scalable revenue across the U.S.
• This is a highly visible, high-impact leadership role reporting directly to the CRO.
• As VP of Sales, East, you’ll own net-new ARR across the Central and Eastern U.S.—leading a team of Account Executives focused on landing new logos across mid-market and enterprise segments.
• You’ll be responsible for regional performance, hiring and developing top-tier sales talent, and partnering closely with the CRO and peers across Sales, RevOps, Marketing, and Customer Success to drive precision execution.

This role is for a builder—someone who thrives in high-growth environments, knows how to create systems that scale, and leads with both strategy and heart.   What You’ll Do :

We’re creating a new category :

Care for others :

Embrace growth :

Manifest trust :

Take ownership :

Be humble :

We are committed to providing equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other applicable legally protected characteristics in the location in which the candidate is applying.