Job Description
Job Description
Position Title : Automotive Repair Store Manager
Employment Type : Full-Time
Job Summary :
We are seeking a driven and experienced Automotive Repair Store Manager to lead one of our high-volume service centers. This role is ideal for someone with strong leadership skills, a customer-first mindset, and a deep understanding of automotive repair operations. The Store Manager is responsible for overseeing day-to-day operations, managing staff, ensuring customer satisfaction, and driving sales and profitability.
Key Responsibilities :
- Lead and manage all aspects of daily shop operations including workflow, scheduling, and customer service.
- Hire, train, and develop service advisors and technicians to build a strong, performance-driven team.
- Monitor shop productivity, quality control, and timely completion of repair work.
- Maintain high levels of customer satisfaction through clear communication, accurate estimates, and timely updates.
- Manage inventory, parts ordering, and vendor relationships.
- Ensure compliance with company policies, safety procedures, and labor regulations.
- Drive sales growth and profitability through effective service offerings, upsells, and customer retention strategies.
Requirements :
3+ years of experience managing an automotive repair facility or related retail / service business.Proven leadership skills with a track record of team development and operational success.Strong automotive knowledge and the ability to explain technical issues in simple terms.Solid understanding of sales processes and P&L management.Familiarity with shop management systems and POS software.Valid driver’s license and clean driving record.Preferred Qualifications :
ASE Certification or technical background a plus.Experience working with brands such as Firestone, Goodyear, Midas, or similar multi-bay shops.Benefits :
Competitive base salary with performance-based bonuses.Health, dental, and vision insurance.Paid time off and holidays.Employee discount programs.Ongoing training and career advancement opportunities.