Rental Management Trainee
The Rental Management Trainee is designed to be completed in 18-24 months and provides the incumbent general Rental Management training in addition to specific training in the areas of Finance, Operations, Human Resources and Sales / Marketing. The incumbent will be assigned to operational and administrative tasks in support of location and regional management. This program is fast-paced and touches every aspect of the business unit.
Essential Functions
- Handling the sales and process for inbound calls as well as outbound solicitation
- Maintain current and accurate data within the company's marketing database
- Responsible for generating rental, lease and used vehicle sales leads
- Manage all rental asset processes to include vehicle PM and cleanliness standards
- Meet overall Ryder market share by successfully executing the sales and marketing initiatives
- Maintain compliance with company, local, state, federal and other regulatory agencies
- Reconcile all customer concerns, issues and disputes in order to maintain the ongoing relationships and grow the current customer base
Additional Responsibilities
On a voluntary basis as well as based on scheduling, the Rental Management Trainee will be required to perform the role of On-Call Representative based on work schedules as determined by Supervisor.Performs other duties as assigned.Skills and Abilities
Strong verbal and written communication skillsExcellent communication and interpersonal skillsPossesses flexibility to work in a fast paced, dynamic environmentHigh energy, self motivated, self directed person who is able to focus on multiple projects and activities simultaneously and able to thrive in a fast-paced environmentAbility to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)Ability to work independently and as a member of a teamDetail oriented with strong follow-up practicesPossess a high degree of common sense and the aptitude to learn quicklyAbility to relocate in the region / US at the conclusion of the training programMust be computer literate intermediate requiredQualifications
Bachelor's degree required business administration or similar related degreeOne (1) year or more customer service with issues resolution experience preferredMust be computer literate intermediate requiredTravel None DOT Regulated No
Job Category Operations and Support