Airport Radio Support Administrator II

Airport Radio Support Administrator II

Under the guidance of the Network Support Team Manager, the Airport Radio Support Administrator II coordinates and completes tasks pertaining to supporting customers that use City computer, phone, and data network resources. This includes planning, coordinating, installing, configuring and maintaining networked desktop computers, laptops, mobile devices, printers, phones, data equipment, and software for City departments. Responsibilities will also include providing onsite technical support at off-site buildings, working with the Software Support Team and the Software Engineering Team regarding software and application issues, working with the Network System Engineer Team in resolving issues involving network connectivity, throughput, and overall LAN performance, and mentoring and training Network Support Team I Administrators. Various work schedules may be required to accommodate the hours that the Help Desk and onsite technical support staff are available for City customers. Occasional weekend work and on-call work may be required.

The Airport Radio Support Administrator II provides advanced technical support for critical airport communication systems, including radios, voice and data networks, and related hardware and software. This role assists with system implementation, troubleshooting, maintenance, and upgrades, while ensuring network security and compliance with licensing requirements. The position also supports end users, coordinates with vendors, and maintains key infrastructure to keep mission-critical airport and public safety operations running smoothly. Experience with Motorola radios, RF systems, and airport or dispatch center environments is highly desirable.

$27.89 to $38.04 / hr based on qualifications and experience.

This position is eligible for full city benefits, including :

• Health Insurance (95% of premium paid by city)
• Dental, Vision and Life Insurance
• Paid vacation and personal leave
• 6-12 weeks of paid parental leave available
• Retirement contributions toward a pension plan and / or 401(k)
• A robust Employee Assistance Plan (EAP)
• Up to $4,000 tuition reimbursement annually
• Discounted supplemental benefits like pet insurance and legal services

Typical duties include :

Minimum qualifications include :

Desired qualifications include :

Working conditions include :

Career ladder note : After all qualification requirements for a Network Support Administrator III are met, incumbent may be promoted to a Network Support Administrator III with approval of CIO and Department Head, provided sufficient funding is appropriated for the impacted budget year.