Manager QC Lab

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By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?

Join us-Where your Career is a Force for Good!

Job Description : Why Choose Us?

Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

Where Your Career is a Force for Good!

WHAT YOU NEED TO KNOW :

As a QC Manager, you will be responsible for the daily operations and management of the Quality Control lab and QC activity in our Maryland Heights (Riverport) - Missouri Arkansas Region. You will be responsible for 100% record review of testing and the batch release of test results to the customer. You may participate in education and training activities. As a Red Cross Team member, you will take care of your team members - show up for every shift and give 100% while you're there. Interact in a positive, proactive, and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times .

WHERE YOUR CAREER IS A FORCE FOR GOOD

Key Responsibilities :

In this role, you will be responsible for management and control of all daily blood product manufacturing distribution and logistics operations, including all staff, assigned volunteers, budgets, environment, and work processes.

WHERE YOUR CAREER IS A FORCE FOR GOOD :

Key Responsibilities :

Responsible for the management of laboratory staff and volunteers including, but not limited to, hiring, training, coaching, evaluating, and disciplining to ensure a well-qualified team and to enhance operational success and compliance.

Serve as a resource for supervisors for complex technical issues.

Responsible for management of QC lab.

Ensure all functions are performed following all applicable regulatory policies and / or procedures and promptly to meet customer needs , while ensuring compliance with State and federal regulations and policies

Coordinate the implementation of new or revised procedures, and equipment with SOPs, CFR, and OSHA regulations.

Ensure laboratory training and annual competency assessments are completed in compliance with established guidelines in the ARC training system.

May act as a trainer for department-specific curricula.

Manage and evaluate workflow and processes to ensure efficient and streamlined processes to meet customer demand and required timelines in a cost-efficient manner. Participate in documenting, investigating, troubleshooting, communicating, and preventing recurrence of department problems, concerns, and complaints.

Lead suspect product department investigations.

May be responsible for tracking, trending, and analysis of laboratory data and the generation of reports.

Perform supervisory review of documents.

Serve as a departmental expert on the applicable computer systems.

Responsible for the accuracy of computer and physical blood component inventories.

Standard Schedule : Monday - Friday day shift.

Pay Information : 85,000 - 95,000 DOE

WHAT YOU NEED TO SUCCEED

Bachelor's degree required in a relevant science or medical technology and at least two years of laboratory training or experience in high-complexity testing.

Minimum 5 years of related experience with laboratory experience , or equivalent combination of education and related experience required .

3 years of supervisory or management experience.

Good communication and computer skills are required .

Knowledge of blood products and supplies and the ability to interact with diverse customers is required .

Must meet state and CLIA requirements.

Ability to use a wide variety of lab / medical equipment.

Physical Requirements :

Regularly required to use hands to finger, handle or feel, reach with hands and arms and talk or hear. Frequently lift and / or move objects 10-50 lbs unassisted. Frequently required to push carts weighing up to 100 pounds on flat flooring or ramps. Frequently required to stand for long periods of time, walk, stoop, kneel or crouch. Occasionally required to sit and climb or balance. Specific vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust and focus. Able to withstand temperatures in a typical blood banking environment including refrigerators and freezers. Position may require climbing of step ladders. Operational flexibility is required to meet sudden and unpredictable needs.

Benefits for You :

As a mission-based organization, we believe our team needs great support to do great work . Our comprehensive package includes :

Medical, Dental Vision plans

Health Spending Accounts & Flexible Spending Accounts

PTO : Starting at 15 days a year; based on type of job and tenure

Holidays : 11 paid holidays comprised of six core holidays and five floating holidays

401K with up to 6% match

Paid Family Leave

Employee Assistance

Disability and Insurance : Short + Long Term

Service Awards and recognition

Apply now! Joining our team will provide you with the opportunity to

make your career a force for good!

The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.

AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce.American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.

Interested in Volunteering? Visit redcross.org / volunteertoday to learn more, including our most-needed volunteer positions.

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