Client Relationship Manager

A company is looking for a Client Relationship Manager to manage and enhance client relationships while ensuring customer satisfaction and loyalty.

Key Responsibilities

Support accounts in collaboration with the Client Development team

Upsell and cross-sell services within the current customer portfolio

Provide after-sales support, including reporting and analysis to enhance the customer experience

Required Qualifications

Aptitude and experience in direct and digital marketing channels

Experience with digital marketplace management functions

Outstanding knowledge of MS Office programs and MS Dynamics CRM software

Project management experience with the ability to visualize project life cycles

Ability to work independently and collaboratively in a matrixed environment