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Field Service Engineer

Field Service Engineer

Cinter CareerAustin, TX, US
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▶︎ Job Details :

  • Job Title : Field Service Engineer
  • Client : Japanese Manufacturing Industry
  • Working Location : Austin, TX
  • Working style : On-site
  • Employment Type : Full-time / Non-exempt
  • Salary : $65-80K   ▶︎ Position Overview :   The Field Service Engineer is responsible for the installation, maintenance, troubleshooting, and process optimization of Fuji Surface Mount Technology (SMT) automation equipment.

This role requires a highly motivated individual with strong technical aptitude who can deliver exceptional service to customers while representing company with professionalism and expertise.   ▶︎ What will you do :

  • Equipment Installation & Commissioning : Perform on-site installation, configuration, and startup of Fuji SMT automationsystems across North America.
  • Execute system retrofits, upgrades, and custom equipment modifications.
  • Technical Support & Troubleshooting :

  • Diagnose and resolve complex mechanical, electrical, software, and process- related issues.
  • Provide advanced technical support both onsite and remotely, ensuring minimal customer downtime.
  • Collaborate with Fuji’s technical teams to escalate and resolve advanced engineering issues.
  • Customer Training & Support :

  • Deliver structured operator and maintenance training for customer personnel.
  • Advise customers on best practices for process optimization, preventive maintenance, and system efficiency.
  • Documentation & Reporting :

  • Collect and analyze technical data for troubleshooting, reliability tracking, and process improvement.
  • Prepare clear, detailed service reports, documentation, and feedback to customers and Fuji management.
  • Collaboration & Communication :

  • Serve as a technical liaison between customers and Fuji engineering departments.o Communicate effectively with both technical and non-technical stakeholders.   ▶︎ Required Qualifications & Skills : Education & Experience Bachelor of Science in Engineering (Mechanical, Electrical, or related field) preferred.
  • Experience with Fuji SMT equipment strongly preferred; other SMT / automation equipment experience considered.
  • Strong background in mechanical and electrical diagnostics, repair, and preventive maintenance.
  • Technical Skills Proficiency with interpreting electrical schematics, mechanical drawings, and mechatronic system diagrams.
  • Solid understanding of Windows-based operating systems, software installation, and system configuration.
  • Familiarity with networking concepts and modern computing applications.
  • Soft Skills Strong problem-solving abilities with a customer-first mindset.
  • Ability to work independently with minimal supervision while thriving in a team environment.
  • Excellent communication and interpersonal skills.
  • Flexibility to travel ex Powered by JazzHR
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    Field Service Engineer • Austin, TX, US

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