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ITSG Inside Sales Quoting Specialist

ITSG Inside Sales Quoting Specialist

Loffler Companies, Inc.Saint Louis Park, MN, US
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Job Description

Job Description

Position Summary :

A Quoting Specialist is a key player in the sales and customer service team, responsible for managing the quoting process for hardware and software solutions. This role involves a blend of technical knowledge, customer interaction, and sales acumen to ensure accurate and timely quotes for clients. Additionally, the specialist plays a crucial part in maintaining strong relationships with both customers and vendors, contributing to the overall success of the sales team.

Essential Duties and Responsibilities :

All areas of responsibility listed below are essential to the satisfactory performance of this position, with reasonable accommodation, if necessary. Any non-essential functions are assumed to be included in "other related duties as assigned" :

  • Provide hardware & software proposals to sales reps and customers.
  • Review and process product orders, create Sales orders and own conveyor to purchasing
  • Coordinate with other departments on cross-departmental sales opportunities.
  • Ensure client satisfaction by identifying issues and opportunities, establishing priorities, and developing appropriate action plans to achieve client objectives.
  • Act as a liaison between clients, Sales, Solutions Architects, ITSG Service and CSM Teams, for assigned Loffler clients.
  • Collaborate with vendors and distributors to specify products, collect quotes, confirm availability, and ensure compatibility.
  • Serve as the Administrator for CPQ Sell, coordinating with ConnectWise support as needed.
  • Manage customers' cloud-based licensing, for example, Microsoft and Adobe products.
  • Assist Customer Success Managers (CSMs) with deal registration processes.
  • Coordinate with Purchasing or Solution Architects to find replacements for products that are end-of-life (EOL) or out of stock.
  • Develop and document processes to ensure consistency and efficiency.

General duties :

  • Attend technology sales training as appropriate.
  • Stay current on Loffler IT product and service offerings.
  • Provide general assistance to teammates & sales personnel.
  • Responsible for understanding, staying updated on, and abiding by the Employee Handbook as written.
  • Other related duties as assigned.

    • Qualifications / Requirements :

  • Minimum of three days in office
  • Strong attention to detail and follow through skills.
  • Ability to work under pressure, multitask and meet deadlines.
  • Excellent customer service skills.
  • Aptitude for coming up with creative and alternate solutions.
  • Strong communication skills.
  • Strong team player.
  • Knowledge of Loffler's core product stack and IT Service offerings.

    • Education / Experience :

  • Bachelor's degree (B.A.) from four-year College or university.
  • 3 or more years related industry experience, and / or training, or equivalent combination of training and experience.

    • Supervisory Responsibilities :

    This job does not have supervisory responsibilities.

    The posted range for this position represents a good faith estimate of the minimum and maximum starting compensation for this role. In addition to the base salary, we offer a comprehensive benefits package that includes health and dental insurance, retirement plans, and paid time off.

    Why Work for Us?

  • Top Workplace
  • Career Advancement
  • Employer Paid Life Insurance and Disability
  • Paid Time Off, Volunteer Time, Holidays, Bereavement, and Parental Leave
  • Benefits Package including FSA, Medical, Dental, and Vision
  • 401K with Employer Match
  • Tuition Reimbursement
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    Inside Sales Specialist • Saint Louis Park, MN, US