Residential Service Plumber

Job Description

Job Description

New Era Plumbing & HVAC – Dracut, MA

At New Era Plumbing & HVAC , we believe in more than just fixing pipes and heating systems—we believe in building careers, serving our community, and creating opportunities for growth. As a family-owned business, we are dedicated to supporting our team, treating customers like neighbors, and delivering premium plumbing and heating service .

What We Offer :

• Competitive Pay : $40–$50 per hour (based on experience) + performance bonuses
• Stability & Growth : Year-round work, not seasonal
• Benefits : Health insurance, 401(k), paid vacation, and your birthday off (paid!)
• Training & Support : Ongoing technical and professional development
• Culture : A supportive, faith- and family-driven environment where your skills are valued

What You’ll Do :

Diagnose and repair residential plumbing and heating systems

Provide exceptional customer service and clear communication in every home

Educate customers on options, repairs, replacements, and memberships

Follow company procedures, safety standards, and maintain a professional appearance

What We’re Looking For :

Valid driver’s license & clean driving record

5+ years of residential plumbing / heating service experience (required)

Ability to pass a background check

Strong communication and customer service skills

A team player with a positive, coachable attitude

Job Type : Full-time

Benefits :

401(k)

401(k) matching

Dental insurance

Employee discount

Health insurance

Life insurance

Paid time off

Parental leave

Vision insurance

Experience :

Residential Plumbing Service : 5 years (Required)

Customer service : 3 years (Preferred)

Work Location : On the road