Associate Marketing Planning Manager
The Associate Marketing Planning Manager serves as a key contributor & strategic advisor to the Consumer Deposit Products and Payments (CDPP) with a focus on Go-to-Market, Savings / CDs, Customer Onboarding & Servicing initiatives. The associate supports the development of marketing strategies that bring new banking products, services, and features to market. Additionally, in this role the associate is responsible for supporting customer engagement pod work overseeing campaign builds, execution, and deployments, while ensuring alignment with established procedures and controls. The associate manager actively participates in agile ceremonies, including sprint reviews to highlight key accomplishments and quarterly PI planning sessions to gain alignment on upcoming priorities while ensuring pod capacity.
The Associate Marketing Planning Manager is accountable for the campaign oversight and project management for multiple products or overall segment. As a driver of moderate to complex projects, the Associate Marketing Planner Manager works independently to apply best practices to implement process, product, and service improvements that impact the business strategy and planning, as well as ensures that the TD brand is protected and delivered in the customer experience.
Depth & Scope :
- Marketing advisor for a sub-set of a business, typically leading or contributing on projects of low to moderate scope and complexity
- Expert level professional role requiring in-depth knowledge / expertise in own domain / field of specialty and working knowledge of broader related areas
- Integrates the broader organizational context into advice and solutions within own area
- Understands the industry, competition and the factors that differentiate the organization
- Applies best practices to implement process, product or service improvements
- Acts as a subject matter expert within their own area of specialty or a resource for others
- Leads projects of moderately to complex risks and resource requirements; may lead end-to-end processes or functional programs
- Contributes to setting standards within area of expertise
- Solves complex problems requiring analysis of multiple variables, including consultation with multiple stakeholders
- Uses advanced methods to contribute to new solutions and recommend standards against which others will operate
- Impacts a range of functional programs and operations across own and related teams
- Interprets guidelines, standards, policies and results of analysis to inform decision making at senior levels
- Builds stakeholder alignment in leading projects and activities; may provide process and subject matter advice at senior levels
- Works independently and guides others within area of expertise
- Identifies and leads problem resolution for complex issues at all levels
Education & Experience :
Undergraduate degree or relevant professional certifications, designations, or equivalent required5+ years relevant experienceProficient knowledge of multiple marketing disciplines, strategy development, consulting principles, lines of businesses supported, banking industry, and product / customer marketsKnowledge of current and emerging competitor and market trendsKnowledge of risk management environment, standards and regulationsAbility to manage a budget and work within the constraints of that budgetAbility to lead, plan, implement and evaluate program / project activities to ensure completion of initiativesAbility to exercise sound judgement in making decisionsAbility to communicate effectively in both oral and written formAbility to work collaboratively and build relationshipsSkill in using analytical software tools, data analysis methods and reporting techniquesSkill in using computer applications including MS OfficeAbility to analyze, organize and prioritize work while meeting multiple deadlinesAbility to work successfully as a member of a team and independentlyAbility to handle confidential information with discretionPreferred Skills :
Comfortable working in a fast paced, agile / pod-based work environmentExperience developing strategic campaigns that drive adoption, usage, and retentionAbility to create project plans ensuring that business & marketing objectives are met.Review marketing and creative briefs that bring campaigns to life.Strong organizational skills with the ability to manage multiple projects with competing priorities simultaneously.Foster strong cross-functional marketing relationships, business units and agency partnerships to deliver projects on time, on budget and with maximum impact.Detail-oriented, proactive, team-oriented mindset with interest in connecting customers with meaningful financial solutions.Experience storytelling & creating presentationsComfortability presenting to small groups of peers and senior leadersCustomer Accountabilities :
Creates integrated marketing campaigns that meet business and marketing strategies and objectivesGathers, integrates and interprets existing views of the target audience, including demographic, attitudinal, and behavioral data to create campaign kick offs and briefsTranslates marketing objectives and consumer insights into communication strategy (benefit, offer, reason to believe RTB or proof points)Creates or contributes to an inspiring creative brief for media and creative agencies, evaluates creative campaigns and media strategies based on their impact on customer behaviorUnderstands role of different media options and their impact on achieving marketing objectives, and oversees flawless execution of tactical media and creative plansLeads / interfaces and contributes to cross-functional marketing teams to deliver all elements of campaigns including, targeted and channel marketingDevelops marketing strategies and plans; understands market and growth drivers, creates a vision of market, channel, and segment potential, develops value propositions and proof points that further our competitive advantage, and translates business strategies into marketing plansDelivers and monitors results; ensures stated objectives are delivered on plan (monitor / early indicators) and where required, takes corrective actions to achieve targetsAnalyzes past results and makes recommendations to maximize return on investmentEvaluates effectiveness of in market activity Post Implementation Review (including recommendations)Tells our Story effectively communicates the results and sells the value of marketingUtilizes the best practices to manage projects in the most effective way (on time, on target, on budget) from initiation to completionNavigates through roadblocks by engaging key stakeholders / sponsorsLeads multi-functional teams through the projectTracks and manages budget against plan, meeting all financial reporting requirementsFocuses and defines the problem to solve, engages resources across functional boundaries to gather data and insight, draws insight from data, making correlations and connections to deliver meaning from disparate sources of dataUses data combined with judgement and intuition to make recommendations and drive actionUtilizes data to tell our story and make recommendations that are simple and conciseBuilds innovative solutions; actively contributes to driving the spirit innovation among the team, brings external thinking / ideas to problemsShareholder Accountabilities :
Prioritizes and manages own workload to meet service level requirements for service and productivityAdheres to enterprise frameworks or methodologies that relate to activities for respective business area(s)Ensures respective programs / policies / practices are well managed, meet business needs, comply with internal and external requirements, and align with business prioritiesConsistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalates issues where appropriateProtects the interests of the organization identifies and manages risks, and ensures the prompt and thorough resolution of escalated non-standard, high risk issuesConducts internal and external research projects; supports the development / delivery of presentations / communications to management or broader audienceConducts meaningful analysis at the functional or enterprise level using results to draw conclusions, make recommendations, assess the effectiveness of programs / policies / practicesMonitors service, productivity and assesses efficiency levels within own function and implements continuous process / performance improvements where opportunities existApplies subject matter expertise in the discipline, provides guidance, assistance and direction to othersActively manages relationships within and across various business lines, corporate and / or control functions and ensures alignment with enterprise and / or regulatory requirementsKeeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impactsMaintains a culture of risk management and control, supported by effective processes