Patient Engagement Specialist

A company is looking for a Patient Engagement Specialist.

Key Responsibilities

Conduct direct telephonic outreach to patients and educate them on services offered

Maintain confidentiality of sensitive patient information and ensure high standards of customer service

Identify outreach trends and collaborate with the market and business development team to enhance patient engagement

Required Qualifications

2 years of healthcare experience required, with call center experience highly preferred

1 year of telephonic customer service experience

Experience working in a medical practice or healthcare setting

Strong organizational skills and ability to work independently

Proficient with Microsoft and Google applications