CLINICAL SERVICE DIRECTOR (New York)

Clinical Service Director

The Clinical Service Director, under the direction of the VP of Clinical Services, supervises all day-to-day operations of the Interdisciplinary teams and participant outcomes. As such, the CSD serves as the Director of Patient Services (DPS) for the LHCSA and coordinates the multi-disciplinary integrated care in the community, Day Health Center, Diagnostic & Treatment Center, and throughout the continuum of care. Coordinates with all Managers to ensure all metrics logs are complete and provide support and assistance as required.

Job Responsibilities

IDT

• Takes initiative, is resourceful, proactive, creative, innovative, and independent.
• Oversees, coordinates, and provides support to site-based Managers and clinical staff, including, but not limited to, the DTC and GCC, rehab department, nutritional services, social workers, and home services management.
• Balances & allocates IDT and related resources throughout the site and ensures adequate team assignments and coverage.
• Reviews and ensures effective development and execution of personalized care plans that result in improved satisfaction & outcomes for all participants.
• Provides oversight of the provision of services that impact participants' care.
• Implement in-service training and management directives to support the development and advancement of team members.
• Collects data for operational metrics geared towards ensuring participants are treated in the right venue at the right time and at the right cost at the highest levels of quality.
• Participates in all quality assurance and regulatory compliance activities to ensure appropriate regulatory certifications.
• Serves as LHCSA DPS and Nursing Director for D&TC.
• Supervises DTC RN.
• Serves as administrative on-call during non-operational hours of the physical sites.
• Implement in-service training and management directives to support the development and advancement of team members.
• Collaborates with departments within the clinical development pillar (medical board, research & innovation, clinical standards, and processes) to establish new & improved care delivery processes and treatment protocols.
• Enrolls / dis-enrolls participants in the HCS System as applicable.
• Monitor and eliminate voluntary disenrollment.
• Only acts within the scope of the individual's authority to practice.
• Meets a standardized set of competencies for the specific position description established by the PACE organization before working independently.

Quality

Managerial Standards

Schedule : 8 : 30 AM 5 : 30 PM

Weekly Hours : 40

Qualifications : Education :

Experience :

License : Current active and unrestricted license and registration as a Registered Nurse in NYS are required.

Additional Requirements :

Language : Bilingual preferred.

Physical Requirements : Individuals must be able to sustain certain physical requirements essential to the job. This includes, but is not limited to :

Disclaimer : Responsibilities and tasks outlined in this job description are not exhaustive and may change as determined by the needs of the company.

We are an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status