The Resident Services Manager plays a key role in enhancing the living experience of residents by addressing their needs, concerns, and ensuring they have a positive and enjoyable experience.
This position involves :
- Resident Interactions : Act as the primary point of contact for residents, fostering a welcoming and supportive community environment.
Community Engagement :
Plan and organize community events to promote resident satisfaction and connection.Service Requests :
Oversee and ensure timely resolution of service requests, collaborating with maintenance and management teams.Resident Satisfaction :
Monitor and actively work to maintain high levels of resident satisfaction and retention.Powered by JazzHR