Coordinator - Operations

Location :  Signal of Hampton Roads

Title :  Coordinator of Operations

Reports To :  Franchise Owners and Director

Pay Rate :  Starting at $50,000 yearly

Rapidly growing franchise seeking an experienced leader who can build, lead, and execute scalable growth.  FLEXIBLE AVAILABILITY REQUIRED INCLUDING WEEKENDS . Leader open to collaborate and execute with well-resourced owner inside a franchise brand. Hands on, approachable ,and accountable leader who can foster a great culture for the team and customers while developing and implementing a scalable plan. Self-motivated and results-driven integrator who will help plan, develop, implement, and lead a dynamically growing organization with optimal efficiency, and compliance.

Position Summary

The Coordinator is responsible for planning, coordinating, directing and managing the daily site activities of the assigned work by all Dedicated Officers. The Coordinator will assist the Director in managing efficiency ensuring that all on-site services run smoothly and effectively. Flexible availability is a must to align with the needs of the business requiring some overnights, weekends and holidays as needed. Exhibits good Customer Service while working with Clients and making presence known among our current business portfolio. Listed below, but not limited to, are some areas of individual responsibilities. This is not a comprehensive list and responsibilities are contingent upon additional needs and requirements of the business and subject to change.

Soft Skills :

• Visioning : Understanding the big picture and requirements necessary to deliver services that reflect company values, goals and purpose. Can you communicate near-term goals as well as identify and hire new team members that align with Signal’s vision and purpose?
• Strategic Planning : Effective engagement, planning and execution of daily Dedicated responsibilities while meeting established deadlines. Can you effectively maintain all KPI efficiencies while balancing Signal’s commitments to the Client’s business needs?
• Financial Acumen : Understanding company measurements while executing the necessary behaviors to drive performance. Can you effectively manage the delivery of the Signal business model through key performance indicators while controlling company resources?
• Team Development : Communicate with Clients, team members and management effectively and in a timely manner, receiving and relaying feedback and executing follow up as needed. Can you implement training programs to support an employee’s growth and development through recognition programs, staff meetings and consistent coaching and development?
• Project Management : Complete understanding and execution of daily tasks and efficiently delivering services that meet the needs of the business. Can you properly manage schedules and post orders, while reviewing and following up on incidents to maintain Client and employee relationships?

Responsibilities :

Requirements :