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PM Public Area Attendant

PM Public Area Attendant

Unicoi State Park & LodgeHelen, GA, US
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Housekeeping Attendant

Summary : Under the direct supervision of the Executive Housekeeper / Housekeeping Supervisor, this position ensures clean, orderly, and attractive conditions of Unicoi Falls State Park & Lodge.

Qualifications : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Functions :

  • Ensure all necessary materials are on cart before leaving the main linen room
  • Tours lobby and conference center looking for areas which require immediate cleaning
  • Reports damage immediately to Housekeeping Manager / Supervisor and follows Engineering reporting procedures
  • Keeps all resort entrances free of debris and garbage
  • Cleans windows and glass doors
  • Cleans floors including vacuuming & shampooing carpets, sweeping, dusts, mopping or wet mopping floors
  • Empties trash receptacles
  • Dusts and polishes lobby and conference center furniture, fixtures and other surfaces (low / high dusting)
  • Cleans restrooms thoroughly, including washing sinks, toilets, urinal, exposed pipes and doors
  • Cleans men / women locker rooms toilets, sinks and mop floors
  • Restock all supplies
  • Performs Room Attendant duties when needed
  • Follows all Lost & Found procedures with guest items left behind
  • Checks under furniture and furniture cushions for debris and remove

Competencies : To perform the job successfully, an individual should demonstrate the following competencies :

  • Problem Solving Identifies and resolves problems in a timely manner
  • Customer Service Adheres to the Coral Hospitality Basics of Service standards; responds promptly to customer needs
  • Interpersonal Skills Listens to others without interrupting; focuses on solving conflict, not blaming
  • Oral Communication Listens and gets clarification; responds well to questions; participates in meetings
  • Written Communication Able to read and interpret written information
  • Teamwork Contributes to building a positive team spirit
  • Cost Consciousness Conserves organizational resources
  • Diversity Shows respect and sensitivity for cultural differences; promotes a harassment-free environment
  • Ethics Treats people with respect; works with integrity and ethically; upholds organizational values
  • Professionalism Follows through on commitments; accepts responsibility for own actions
  • Quality Monitors own work to ensure quality
  • Quantity Works quickly; completes work in a timely manner
  • Safety and Security Observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly
  • Adaptability Able to deal with frequent change, delays, or unexpected events
  • Attendance / Punctuality Is consistently at work and on time
  • Dependability Follows instructions, responds to management direction
  • Initiative Volunteers readily; asks for and offers help when needed
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