Job Description
Job Description
Vantage Rooftop Bar is located within The Karol Hotel, a boutique hotel located in the Feather Sound area of Clearwater, FL. Convenient to the beaches, St Pete, and Tampa, The Karol Hotel features 123 rooms and suites, and features The Katch restaurant and Vantage Rooftop Bar, along with ballrooms and conference rooms to host events. The Karol Hotel is part of Marriott’s Tribute Portfolio.
Vantage Rooftop Bartenders will be responsible for ensuring exceptional service to all guests that is consistent and continually in accordance with Marriott's Tribute Portfolio Standards.
Essential Functions
- Curate guests’ bar experience by making recommendations and providing Marriott hotel excellence.
- Knowledge of all beverages to include liquors and wines
- Serves guests in an efficient courteous manner following the proper steps of service
- Knowledge of proper cocktail making, as trained by Karol Management via Marriott standards
- Have necessary tools to run the shift such as pen, corkscrew, any bar tools, etc.
- Ability to pair wines with meals
- Understanding that bar serves full menu and must be prepared as much to server full coursed or shared meals to guests
- Light food running when applicable, ability to carry plates that may be warm or hot
- Knowledge of all menu items to include prep time, preparations, sauces, allergies, and accompaniments
- Collect payment for food and beverages served
- Follow TIPS practices to ensure safe and responsible serving of alcohol per Marriott and hotel procedures
- Be aware of any specials, soups, drinks, and any items that are running low
- Ability to handle station, or when situations arise, ability to let manager / supervisor know ahead of time so as not to affect the guest experience
- Follow cash handling procedures, and must be able to explain shortages and overages
- Maintain bar area
- Clean glasses, utensils, and bar equipment per Marriott safety procedures
- Perform other duties as management requests to service our guests
Hotel Performance
Ensure successful performance assisting guests with an exceptional experience to ensure high performing scores on Marriott's Guest Satisfaction SurveyQualification Standards
Education & Experience
High School diploma or higherPrevious hospitality experience requiredMinimum two-year bartending experience in high volume bar or restaurant in greater Tampa Bay areaExcellent customer service skillsExcellent communication skills, both verbal and writtenAbility to use technology e.g. tablets, iPadsPhysical Demands
Ability to lift 20 pounds or moreAbility to sit or stand for extended periods of timeAbility to communicate clearlyCorrected vision to normal rangeAbility to work long hours as neededMental Demands
Make sound judgments quicklyWork on multiple tasks, making appropriate progress towards deadlinesAble to work independently, take direction, and provide direction to othersManage differing personalities within the office, the hotel, and the communityMaintain the highest degree of confidentialityAbility to work effectively in stressful, high pressure situationsAbility to effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessary