Administrative Specialist

Administrative Specialist

We are pleased to offer the current job opportunity for two Administrative Specialist positions within the Community Services Department. This position contributes to the department as a support to administration within Senior Services division. The position requires attention to detail, multitasking, and prioritizing the various tasks within the position.

This position is eligible for our complete benefit package including medical, dental and vision insurance, flexible spending accounts, life insurance, pension, deferred compensation plan, tuition reimbursement, pre-paid legal and credit union. As a team member at DuPage County, you will also have access to time off with pay on Designated Holidays or holiday pay if required to work, Vacation time, Sick time and Paid Leave.

DuPage County is an Equal Opportunity Employer

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Ensuring the office operations are in compliance with the policy standards and provisions
• Works as part of a team with several Case Managers to provide case management services to the older adult population
• Assist clients by collecting and photocopying materials required for clients applications
• Assists department in scheduling assessments for staff
• Assists and answers inquiries from clients, the public, and other contacts via phone, email, or walk-in
• Processes requests and completes paperwork for programs and services
• Completes assigned projects and activities independently
• Prepares reports, charts and tables by gathering, compiling and typing data following established procedures or format
• Prepares letters, memos, or other correspondence
• Maintaining records of work and client interactions of a confidential nature
• Completes reviews of client files for accuracy
• Data entry into State and Federal client databases
• Completes billing data entry
• Create and maintain database records
• Monitors data entry for rejected transmittals and provides corrections
• Assists provider agencies with billing and data entry issues
• Answers questions from staff and provider agencies regarding policies and procedures
• Corresponds with state and database providers regarding data entry issues
• Files documents alphabetically
• Maintains regular attendance and punctuality

EDUCATION and / or EXPERIENCE

Completion of a High School Diploma or General Equivalency Diploma equivalent; four years of administrative support experience which includes an environment exposed to public contact; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above. The preferred candidate will be fluent in Spanish. Passing score on Basic Word and Basic Excel tests. A pre-employment background check is required.

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sedentary Work : Exerting up to 10 pounds of force occasionally and / or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work will occur in an office and is not substantially exposed to adverse environmental conditions.