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Business Analyst - Project Lead

Business Analyst - Project Lead

Novalink Solutions LLCCayce, SC, us
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Job Description

The State of South Carolina is looking for a Business Analyst - Project Lead

Why is this position open : This position has become available due to the agency’s ongoing commitment to modernizing and optimizing its Administrative and Financial systems. As the department continues to evolve its digital infrastructure, additional staff are needed to augment current resources. There is an increasing need for a dedicated analyst to ensure seamless integration between business processes and technical solutions, particularly within the SAP environment.

The South Carolina Department of Public Health is dedicated to helping people live healthy

lives in healthy communities. With more than 2,250 employees in 78 offices across the state,

S.C. DPH has a diverse team of employees who are leaders in their fields and share a passion

for making a difference. This position is associated with efforts to modernize supporting

systems and environments associated with Finance and Operations (FAO) and a focus on

Human Resources (HR) supported by the Office of Information Technology (OIT).

As the state agency charged with promoting and protecting South Carolina's public health and

environment, S.C. DPH has a legacy of attracting and retaining talented individuals who want

to build rewarding and successful careers doing work that touches people's lives every day.

Candidates should be self-motivated, team-oriented, work under limited supervision,

and respond to priority tasks as needed. Candidates must also be able to form

productive working relationships with individuals from diverse backgrounds and at all

organizational levels.

WHY IS THIS POSITION OPEN (new role, increased work load, new dept, resignation,

promotion)?

If backfill Position – What separated the candidate you initially selected from all the other

resumes presented?

This is a new position to focus on Public Health Financial and Administrative systems.

WHAT TYPES OF STAFFING CHALLENGES OR HEADACHES HAVE YOU EXPERIENCED IN THE

PAST?

  • SUPPLIERS MISLEADING CONTRACTORS ON REMOTE WORK
  • RESUMES THAT DON’T MATCH WORK EXPERIENCE RELATED TO THE POSTING.
  • STATED YEARS OF EXPERIENCE RELATED TO A TECHNOLOGY CANNOT BE IDENTIFIED

ON THE RESUME.

  • CONTRACTOR TRYING TO CHANGE SCHEDULE ONCE HIRED
  • CONTRACTOR TRYING TO CHANGE TO REMOTE WORK ONCE HIRED
  • SUPPLIERS NOT ENSURING VISA IS VALID FOR DURATION OF PROJECT
  • SCOPE OF THE PROJECT :

    Due to the volume of agency financial and administrative systems that need to be migrated to agency

    standard platforms, upgrade and streamline upgrade aged components, and modernization efforts,

    additional staff is needed to support these efforts and system implementation. The team will work to

    align business needs with current and future state to ensure systems are set up and supported

    following industry best practices to ensure strategic initiatives and compliance with federal and state

    regulatory laws and ensure business continuity.

    This position will be a part of the team responsible for supporting these efforts and transition to

    operational support.

    Candidates should be self-motivated, team-oriented, work under limited supervision, and respond to

    priority tasks as needed.

    DAILY DUTIES / RESPONSIBILITIES :

    The Technical Business Analyst plays a critical role in supporting and enhancing the South Carolina

    Department of Public Health’s Human Resources systems, with a primary focus on the SCEIS SAP ECC

    platform along with other agency systems. This position bridges the gap between business needs and

    technical solutions by analyzing HR processes, identifying areas for improvement, and leveraging SAP

    functionalities to optimize workflows and data integrity.

    The analyst collaborates closely with HR, IT, and Finance departments to ensure system capabilities

    align with organizational goals. Responsibilities include system analysis, testing, documentation,

    training, reporting, and project coordination. The role also supports system upgrades, ensures

    compliance with IT security standards, and contributes to the full software development lifecycle.

    With a strong emphasis on data-driven decision-making, cross-functional collaboration, and continuous

    process improvement, this position is essential to maintaining the integrity, efficiency, and

    effectiveness of HR operations across the enterprise.

    Specific duties and responsibilities will include but are not limited to the following :

    System Analysis & Support

  • Study and understand system capabilities related to financial and administrative systems,
  • including how DPH utilizes the South Carolina Enterprise Information System (SCEIS) SAP ECC

    modules.

  • Analyze HR business practices and processes to identify issues, gaps, or opportunities for
  • improvement.

  • Recommend process enhancements using SAP functionalities within SCEIS.
  • Assist with system validation to ensure technical requirements are met.
  • Maintain system protocols by writing and updating procedures.
  • Assist with the system software life cycle process.
  • Testing & Implementation

  • Participate in system upgrades, patches, and enhancement projects.
  • Conduct unit testing, integration testing, and user acceptance testing (UAT) for new features
  • or fixes.

  • Assist with production rollouts to ensure minimal disruption of services.
  • Partner with functional and technical stakeholders to ensure coordinated testing and smooth
  • implementation of updates.

    Training & Documentation

  • Create and maintain documentation for system configurations, business processes, and user
  • guides.

  • Develop and maintain training materials for users at all levels.
  • Conduct training sessions for HR staff and end-users on system functionalities and best
  • practices.

    Reporting & Data Integrity

  • Generate reports for audits, compliance checks, and management reviews.
  • Develop, maintain, and support a variety of reports and queries using appropriate reporting
  • tools.

  • Ensure data accuracy, integrity, and security across all HR platforms throughout the employee
  • lifecycle.

  • Compare data from multiple sources to detect inefficiencies and recommend solutions to
  • improve customer satisfaction, process efficiency, and data quality.

  • Develop reporting and dashboard capabilities using Excel and Power BI.
  • Process Improvement & Optimization

  • Collaborate with HR teams to streamline workflows and automate manual tasks.
  • Assist with gap analysis from current state to future state to ensure business and process
  • requirements are met.

  • Work with Finance Program Area System Owners and Subject Matter Experts to understand
  • business functions, processes, and needs.

  • Work with Finance and IT teams to present key information for system and process
  • improvements.

    Project Management & Collaboration

  • Prepare and manage project documentation, including project plans, schedules, work
  • breakdown structures, scope statements, and lessons learned.

  • Schedule and facilitate stakeholder meetings and maintain communication throughout the
  • project lifecycle.

  • Monitor project progress and create project status reports for Finance and Operations and the
  • Office of Information Technology.

  • Support project teams in completing tasks and implementing risk management strategies.
  • Create and manage work requests in the ticketing system to support project tasks or approved
  • solutions.

  • Assist with ensuring customer and technical needs are met as projects advance.
  • Promote a positive project outlook to maintain team motivation.
  • Collaboration & Communication

  • Work closely with HR, IT, and Finance departments to align system capabilities with business
  • needs.

  • Update and maintain SharePoint content associated with system collaboration sites.
  • Adhere to Information Technology application development standards and security
  • requirements.

  • Assist with development of policies and procedures to conform and comply with agency
  • standard cyber security policy design related to information risk management, designation of

    data as to criticality, confidentiality, and protection. (NIST 800-53, FISMA, SC InfoSec

    Requirements http : / / admin.sc.gov / technology / information-security / policies-and-procedures ,

    etc.)

    The position will be utilized for 40 hours per week for the duration of this project. The selected

    candidate should be able to work flexible hours where it may be necessary for work to be completed

    outside traditional business hours.

    The candidate will work closely with the Assigned Manager to identify, prioritize, and schedule

    workload and implementation to IT standards and procedures. The candidate will work closely with

    Finance and Operations staff and subject matter experts for the system design and testing.

    This will also include compliance to DPH security policy / procedures as well as integrating systems when

    possible to streamline staff workflows, user security, and data correction.

    Module support of the project.

  • DPH will require that selected personnel sign the DPH confidentially agreement and / or
  • Business Associate (BA) agreement if applicable. All web services must be secure.

  • DPH will not accept any offers including an “up-lift” charge. The rate paid per consultant must
  • not exceed the maximum rate established for this position described in the State contract

    terms.

  • Contractors must be onsite during each week throughout the term of the contract.
  • Follow agency IT Standards, policies, and procedures to include documentation.
  • All source code (compiled and un-compiled) will become the sole property of the South
  • Carolina Department of Health and Environmental Control. Any source code, data,

    product, or functionality resulting from this SOW or previously owned / developed by

    DPH will remain the sole property of DPH and is not to be incorporated into the core

    product of any vendor's application. Any modifications and interfaces developed under

    said contract will be not be used by the contractor for any independent project of the

    contractor or published or publicized by the contractor without written permission of

    DPH.

  • DPH has the final say on all programming choices.
  • Payment Schedule :

    All timesheets shall be entered and approved in a timely manner per State contract terms. The State will not pay any extra

    costs (i.e. Travel, employee benefits, insurance, room and board, etc.) for temporary employees under this contract.

    DPH Support : DPH will provide :

  • All required information including formulas, data, and mechanisms to check output.
  • Staff to assist with any application or data questions.
  • Conference rooms and scheduling for any application demos.
  • Workstation and required software.
  • REQUIRED SKILLS (RANK IN ORDER OF

    IMPORTANCE) :

    1. Ability to analyze, document, and

    improve business and system

    processes using various tools and

    methodologies.

    2. Experience with HRIS systems.

    3. Working knowledge of state HR / payroll

    processes, data privacy standards (e.g.,

    HIPAA, FLSA), and regulatory compliance

    frameworks.

    4. Proficient in creating user guides, SOPs,

    and technical documentation.

    5. Advanced skills in reporting, dashboard

    creation, and data visualization.

    6. Proficient in Microsoft Office

    products (Word, Excel, PowerPoint, Visio)

    and collaborative tools (SharePoint,

    OneDrive, Teams).

    PREFERRED SKILLS (RANK IN ORDER OF

    IMPORTANCE) :

    1. Experience with SAP SuccessFactors

    2. EXPERIENCE WITH INDUSTRY STANDARD

    INFORMATION SECURITY PRACTICES

    3. WRITTEN AND VERBAL COMMUNICATION

    SKILLS

    4. UNDERSTANDING OF IT DEVELOPMENT AND

    IMPLEMENTATION PROJECTS

    REQUIRED EDUCATION : Bachelor's or

    Master's Degree in a relevant field of work or

    equivalent work experience.

    REQUIRED CERTIFICATIONS :

    NONE

    INTERVIEW PROCESS (who will conduct i / v,

    phone or in-person, how many rounds of

    i / v’s)?

    An interview panel will conduct one initial

    round of in person, video, or phone

    conference interviews. If no candidate is

    selected a second round of interviews will be

    conducted. Potential candidates, not initially

    SCHEDULE INTERVIEW : How soon can you

    schedule an interview (date / times)?

    After the closing date the top candidates will

    be notified of scheduled interview times.

    selected, will not be disqualified until an offer

    is made and accepted

    Requirements

    Skill Required / Desired Amount of Experience Proven work experience with enterprise data governance Required 3 Years Proven work experience with the OneTrust platform (Data Mapping, Data Discovery, Data Catalog, Assessments) Required 2 Years Proven work experience creating documentation for internal and external audiences, technical and business audiences Required 3 Years Proven work experience supporting the creation and presentation of knowledge and training Required 3 Years

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    Project Analyst • Cayce, SC, us