Talent.com
Store Manager - Annapolis MallAnnapolis, Maryland, United States

Store Manager - Annapolis MallAnnapolis, Maryland, United States

Lush Handmade CosmeticsAnnapolis, MD, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Store Manager

Lush North America has been creating fresh and handmade cosmetics for the past 20 years- keeping our customers' bathtubs and showers a little more magical through our retail shops across Canada and the US. We are dedicated to the practices of fair trade sourcing and supporting sustainable communities as well as giving back to organizations that can make a difference through our Charity Pot Program.

We Offer :

  • A fun and funky store atmosphere where individualism is encouraged
  • A 50% discount off all our products to keep you smelling and feeling fresh
  • An unconventional retail structure to support your entrepreneurial spirit
  • The opportunity for growth as Lush loves to promote from within

As a Lush Store Manager, you're a true leader who embodies our core values in everything you do. Whether you're interacting with customers, motivating your team, or making important business decisions, you always keep the following in mind : Be Real, Be Curious, Lead Fearlessly, Adapt and Evolve, Grow Talent, and Live with Purpose. These are more than just buzzwords to you they're a way of life.

As the Store Manager, you're responsible for :

  • Recruiting your team
  • Training and developing your management team
  • Training and developing your team on brand, product, and service
  • You oversee all aspects of the retail business, from managing budgets to exceeding sales targets. But you know that there's more to it than just the numbers it's also about creating an environment that fosters a strong customer experience, staff experience, and operational excellence. And as you lead your team to greatness, you'll be constantly assessing your own performance and seeking feedback, resources, and opportunities to grow and develop.

    Responsibilities :

    Sales & Customer Experience :

  • Customer Service : collaborate with your team on plans to exceed daily sales goals and ensure a unique and inclusive customer experience that makes every visitor feel welcome, meets their needs, and makes their day.
  • Building the Brand : educate our customers and staff on our brand values, and articulate our position on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging in the shop and through community engagement and other traffic-driving initiatives.
  • Product Passion : increase the depth of your product knowledge through constant learning and consistently make informed and product recommendations for every need.
  • Driving Sales : demonstrate strong business acumen and understanding of your metrics and reports by developing and executing business plans that align with the American business strategy to achieve both short- and long-term goals that improve KPIs and achieve sales goals.
  • Team Leadership :

  • Leadership Practices and Staff Development : demonstrate the Leadership Practices and coach and develop your team in their careers by creating development plans, encouraging learning through Lush tools, coaching behaviors as they arise, and providing constructive feedback that inspires and motivates.
  • Diversity, Equity, Inclusion, and Belonging : actively committed to maintaining a diverse team and creating an inclusive environment by prioritizing DEIB training and initiatives and actively collaborating with your team on solutions that promote equity and belonging.
  • Engagement and Performance : balances analysis, experience, and perspective when making decisions about performance concerns and creates action plans to improve staff engagement, demonstrating empathy and considering personal situations / struggles when approaching performance concerns.
  • Recruitment and Selection : forms teams with appropriate and diverse mix of styles, perspectives, and experience and demonstrate equal employment opportunity practices by providing transparency and equity in the interview and promotion process and supporting staff to grow and develop in their retail careers.
  • Operational Excellence :

  • Policies and Procedures : prioritize shop compliance and ensure your staff have completed training and are practicing company standards for time and attendance, breaks and meals, product integrity, respectful workplace, anti-harassment and anti-discrimination guidelines, health and safety protocols, daily communication, all within your budget.
  • Stock and Inventory : Ensure your team is trained and equipped to abide by standards and rotation rules and manage ordering to ensure the right products, in the right amounts are in the store at the right times; using inventory reporting tools, create and execute action plans to manage orders, inventory and waste, within your allocated budget.
  • Visuals and Merchandising : Create and execute merchandising plans to improve KPIs and train and manage your team to take pride in a clean and beautiful work environment and follow the merchandising and design standards to provide a consistent customer experience and drive sales.
  • Scheduling, Time, and Attendance : ensure the right number of staff with the right skill levels are scheduled at peak times and that breaks, and meals are allocated and recorded appropriately to ensure staff wellbeing and payroll accuracy, while staying within your labor budget.
  • Qualifications : Required :

  • 3-5 years managing in a retail environment.
  • Strong HR skills in hiring, scheduling, training, conflict resolution and performance management.
  • Excellent listening and communication skills.
  • Excellent analytical, critical thinking and troubleshooting skills.
  • Excellent organization and time management skills.
  • Strong customer service, supervisory and sales skills.
  • Knowledge and interest in skincare, natural beauty, and ethical business.
  • Ability to work flexible hours to meet the needs of the shop including holidays, evenings, and weekends.
  • Preferred :

  • Experience with consultation-based customer service models.
  • Ability to develop and train staff through positive coaching and feedback.
  • Strong record of accomplishment of developing retail staff careers.
  • Proficient in excel, Microsoft suit, and adaptable to other systems as required.
  • Experience in cross cultural collaboration and DEIB or social justice training.
  • Fluency in Spanish, French, or other languages.
  • At Lush, we believe when we continue to foster a culture of inclusion and respect within a diverse workforce, we are doing our part in building a world where there is equal opportunity for all. We recruit from a variety of employment agencies, community groups, non-profits, and online social and job sites, and in our business practices, strive to leverage the gift that diversity brings.

    Lush North America unequivocally supports equal opportunity employment for all applicants regardless of religion, race, color, gender identity or expression, sexual orientation, ancestry, ability, adverse mental health, and other characteristics both defined, protected and enforced by the law under federal or provincial / state jurisdiction.

    Annapolis Pay : $57,800 - $57,800 USD

    Best of luck on your job search, and don't forget to follow us to learn more!

    serp_jobs.job_alerts.create_a_job

    Store Manager • Annapolis, MD, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    RETAIL DISTRICT MANAGER UNASSIGNED in ANNAPOLIS, MARYALND

    RETAIL DISTRICT MANAGER UNASSIGNED in ANNAPOLIS, MARYALND

    Dollar GeneralAnnapolis, MD, US
    serp_jobs.job_card.full_time
    Work where you matter at Dollar General, our mission is serving others! We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient sto...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Cashier - Annapolis Mall

    Cashier - Annapolis Mall

    JCPenneyAnnapolis, MD, US
    serp_jobs.job_card.full_time
    As a cashier you are accountable for the customer service and sales experience including : maintaining checkout standards. assisting with general operations such as omnichannel, recovery and invento...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Assistant Manager - Annapolis

    Assistant Manager - Annapolis

    Hand & Stone Massage and Facial SpaAnnapolis, MD, US
    serp_jobs.job_card.full_time
    Assistant Manager Opportunity At Hand & Stone Massage And Facial Spa Annapolis.Hand & Stone Massage and Facial Spa Annapolis located at 2480 Solomon's Island Rd, Annapolis, MD 21401 is searching fo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Seasonal Retail Sales Associate-ANNAPOLIS MALL

    Seasonal Retail Sales Associate-ANNAPOLIS MALL

    Bath & Body WorksAnnapolis, MD, United States
    serp_jobs.job_card.part_time
    Daily or Weekly Pay | Great Part Time Job | 40% Discount | Free Product | EAP | Fun Stores.At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on deli...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Store Manager - Annapolis, MD

    Store Manager - Annapolis, MD

    Sally Beauty HoldingsAnnapolis, MD, US
    serp_jobs.job_card.full_time
    By working at Sally Beauty, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair and we need p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Sales Associate, Annapolis Mall

    Sales Associate, Annapolis Mall

    KnitWell GroupAnnapolis, MD, US
    serp_jobs.job_card.part_time
    Ann Taylor embodies and celebrates the spirit, heritage, and confidence of American women leading the lives they love.Since its beginnings, Ann Taylor has been committed to providing women with eve...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Assistant Store Manager - Kay Jewelers - Annapolis Mall

    Assistant Store Manager - Kay Jewelers - Annapolis Mall

    Kay JewelersAnnapolis, MD, US
    serp_jobs.job_card.full_time
    Kay Jewelers is looking for dynamic, driven and creative individuals to join our team.Are you ready to use your business and sales skills to begin a financially rewarding career? If you are the typ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Seasonal Ambassador - Annapolis Mall

    Seasonal Ambassador - Annapolis Mall

    Lush Handmade CosmeticsAnnapolis, MD, US
    serp_jobs.job_card.full_time
    Seasonal Ambassador - Annapolis Mall.Seasonal Ambassadors at Lush are experts in product and brand knowledge, as well as providing exceptional customer consultations and product demonstrations.Seas...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Finish Line Macy's Store Associate - Annapolis, Annapolis, MD

    Finish Line Macy's Store Associate - Annapolis, Annapolis, MD

    Finish LineAnnapolis, MD, US
    serp_jobs.job_card.full_time
    At JD Finish Line, we're not just selling products; we're creating experiences.Our retail stores are a vibrant reflection of our brand's passion for innovation and customer service.We're on the loo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Yankee Candle - Retail 2nd Assistant Manager (Annapolis, MD)

    Yankee Candle - Retail 2nd Assistant Manager (Annapolis, MD)

    Newell BrandsAnnapolis, MD, US
    serp_jobs.job_card.part_time
    Yankee Candle - Retail 2nd Assistant Manager (Annapolis, MD).Newell Brands is a leading consumer products company with a portfolio of iconic brands like Graco, Coleman, Oster, Rubbermaid, Sharpie a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    STORE MANAGER CANDIDATE in ANNAPOLIS, MD

    STORE MANAGER CANDIDATE in ANNAPOLIS, MD

    Dollar GeneralAnnapolis, MD, US
    serp_jobs.job_card.full_time
    Dollar General Corporation has been delivering value to shoppers for more than 80 years.Dollar General helps shoppers Save time. Dollar General is a company that values the unique strengths and pers...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Hollister Co. - Assistant Manager, Annapolis

    Hollister Co. - Assistant Manager, Annapolis

    Abercrombie & FitchAnnapolis, MD, US
    serp_jobs.job_card.full_time
    The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and excepti...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Store Manager - Kay Jewelers - Annapolis Mall

    Store Manager - Kay Jewelers - Annapolis Mall

    Kay JewelersAnnapolis, MD, US
    serp_jobs.job_card.full_time
    Reporting to the District Manager (DM), the Store Manager (SM) will lead the day-to-day operations of a single store to achieve all sales, profitability, customer satisfaction, inventory control, b...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Store Manager - Annapolis, MD

    Store Manager - Annapolis, MD

    SBH Health SystemAnnapolis, MD, US
    serp_jobs.job_card.full_time
    By working at Sally Beauty, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair and we need p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Assistant Store Manager - Westfield Annapolis Mall, Annapolis, MD

    Assistant Store Manager - Westfield Annapolis Mall, Annapolis, MD

    DTLRAnnapolis, MD, US
    serp_jobs.job_card.full_time
    We are looking for dedicated employees to join our team to help our customers have the best experience possible every time they enter a DTLR store. The primary purpose of the Assistant Store Manager...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Hollister Co. - Store Manager, Annapolis

    Hollister Co. - Store Manager, Annapolis

    Abercrombie & FitchAnnapolis, MD, US
    serp_jobs.job_card.full_time +1
    The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and excepti...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    JD Store Management - Annapolis Mall, Annapolis, MD

    JD Store Management - Annapolis Mall, Annapolis, MD

    Finish LineAnnapolis, MD, US
    serp_jobs.job_card.full_time
    Assistant Store Manager and Supervisor.At JD Finish Line, we're not just selling products; we're creating experiences.Our retail stores are a vibrant reflection of our brand's passion for innovatio...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Sales Lead, Annapolis Mall

    Sales Lead, Annapolis Mall

    KnitWell GroupAnnapolis, MD, US
    serp_jobs.job_card.full_time
    Sales Lead Opportunity At Annapolis Mall.Ann Taylor embodies and celebrates the spirit, heritage, and confidence of American women leading the lives they love. Since its beginnings, Ann Taylor has b...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30