Customer Service Representative

Job Description

Job Description

We’re looking for positive, amiable people who can connect with children and parents, supporting them each step of the way while maintaining light administrative functions with a keen attention to detail. This role has real impact on the lives of families in our community, engaging them in fun and uplifting experiences that become lasting memories!

We are seeking a Customer Service Representative to join our energetic and growing team! The successful candidate will be responsible for greeting clientele as they are entering / exiting, customer communication via email, SMS, and phone, processing transactions, resolving inquiries and issues, promoting programs and events, and maintaining the facility. This role requires a friendly face and upbeat attitude, excellent organizational skills, strong attention to detail, and the ability to work independently in a fast-paced environment.

Requirements

• Greet everyone as they are entering or exiting the facility.
• Answer phone calls / return voicemails promptly
• Reply to emails and SMS messages from customers and potential customers in a timely manner.

Processing Transactions / Resolving Inquiries and Issues :

Promote Programs and Events :

Maintain the Facility :

Other :

Requirements :

Benefits

Compensation : From $17.50 per hour