Director

Director Of Student Financial Services

JEVS Human Services currently has an opportunity for an organized, team-oriented individual to join our team at Orleans Technical College (OTC) as the Director of Student Financial Services. OTC is JEVS' post-secondary, nonprofit career school that is committed to helping individuals achieve their employment goals.

Under the leadership of the Campus President, the Director of Student Financial Services will manage and coordinate all aspects of the student financial services department. This includes financial aid administration, student accounts, compliance, reporting, and team leadership, ensuring operational excellence and a student-centered experience.

Key Responsibilities :

• Lead and develop the Financial Aid and Bursar teams, setting goals, ensuring training, and upholding compliance with federal, state, and institutional regulations.
• Design, implement, and maintain policies, procedures, and systems for effective delivery of financial aid and student account services.
• Oversee all financial aid processing using Anthology (CampusVue), ensuring accuracy of student records and funding disbursements.
• Manage financial aid packaging, loan processing, PHEAA grant administration, and scholarship evaluation.
• Serve as the go-to expert for complex or escalated student financial concerns.
• Collaborate with leadership on tuition proposals, budgeting, and revenue forecasting.
• Ensure timely and accurate reporting for IPEDS, FISAP, ECAR, PPA renewals, and Student Status Reports.
• Supervise Federal Work Study allocation, disbursement schedules, and reconciliation.
• Oversee Return to Title IV (R2T4), refund calculations, collections, and default prevention.
• Act as the liaison to the JEVS accounting department and support institutional audits and program reviews.
• Represent Student Financial Services on campus committees and during accreditation reviews.

What We're Looking For :

What's in it for you :

The base pay for this position ranges from $84,000 to $105,000. Base pay is one part of the Total Compensation that JEVS Human Services provides to recognize employees for their work. JEVS provides competitive Benefits; we believe that benefits should support you at work and at home. Please visit the benefits page of our careers site for more details.

At JEVS, we are committed to ensuring all our employees feel included, valued, appreciated and free to be who they are at work. We cultivate a culture where differences are valued, and we are putting resources and attention towards improving employee engagement, retention, and promotion of our talented staff.

Diversity, inclusion, and equity are core principles that guide how we cultivate leaders, build our teams, and create an environment that is the right fit for JEVS Human Services' employees, our community partners, and the individuals we serve.