Manager of Instructional Design

Overview

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The Instructional Design Manager is responsible for identifying, developing and delivering training programs and leading change management processes to drive high levels of performance across Family Dollar divisions. It requires a strategic thinker with hands-on expertise in instructional design, learning management systems (LMS), multimedia production, and cross-functional collaboration with internal and external teams.

Responsibilities

• Develop and maintain course design schedule
• Demonstrate competence with design, concepts, techniques and processes that support effective adult learning using all environments : print, web-based, classroom, etc.
• Demonstrate a working knowledge of learning management systems (administration, tracking, and basic technical requirement – Workday Preferred)
• Design and develop content for web-based delivery
• Convert source documents, procedures, processes into interactive online learning programs
• Demonstrate experience in developing paper-based training modules
• Demonstrate experience in delivering interactive training face-to-face to associates at all levels in the organization
• Demonstrate process mapping skills by documenting complex workflows or tasks into effective learning aids or procedures
• Be pro-active in making recommendations, developing and implementing performance improvement practices
• Work with Operations, Logistics and other divisions to determine new course needs
• Evaluate and modify existing courses to ensure they continue to meet the training need
• Manage creation of high-quality instructional videos, animations, and other multimedia assets
• Plan, film, and edit video content for a variety of purposes including training, internal communications, executive messaging, and promotional campaigns
• Collaborate with stakeholders to develop video concepts, scripts, and storyboards
• Partner with executive leadership on pre-production, production, and post-production to develop polished, professional video content for internal and external audiences
• Operate cameras, lighting, and audio equipment to capture professional-grade footage
• Support development of communication materials that promote learning programs and drive engagement
• Ensure consistency in tone, branding, and messaging across all learning and communication touchpoints
• Maintain a library of digital learning assets and ensure accessibility and brand consistency

Minimum Requirements / Qualifications

Employment type : Full-time

Location : 510 Volvo Parkway, Chesapeake, Virginia 23320

Seniority level

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