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AV / EV Fleet Maintenance Manager

AV / EV Fleet Maintenance Manager

Amerit Fleet SolutionsDenver, CO, US
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Autonomous Vehicle - Fleet Manager

The Fleet Manager ("FM") is responsible for managing a team of autonomous vehicle service technicians, and delivering an exceptional client experience. The ideal candidate will be both a leader and a team builder, capable of getting the best results out of employees while handling all HR responsibilities associated with team management. This is an on-site position. Ideal candidates will reside in the Denver, CO area.

Role will involve traveling to other markets in the area, at least 50-75%. Initial onboarding will require traveling for training up to the first 4 weeks.

Compensation : Competitive Salary Pay - Paid weekly, every Friday! Salary range - $115,000-135,000

Shift : Monday-Friday 6am-2 : 30pm, must be flexible with schedule and willing to work weekends occasionally depending on client demand

The benefits of belonging whats in it for you?

  • Full benefits within 30 days
  • Medical, dental, vision, prescription drug coverage, life insurance, disability insurance
  • 401(k) match program
  • Paid vacation, holidays, and sick time
  • Commitment to your safety through boot and prescription safety glasses reimbursement
  • Career and learning development with an extensive training program through our Amerit University
  • Employee referral program, up to $1,000 bonus
  • ASE certification program with fee reimbursement and bonus
  • Employee recognition platform that includes opportunities to redeem points for merchandise
  • Employee Assistance Program (EAP)
  • 24 / 7 nurse triage line
  • Employee discounts on cell phone service and entertainment tickets
  • Employee resource groups (ERGs) that foster inclusion

Essential Duties & Responsibilities

  • Safety & Compliance : Focus first on safety, health, environmental compliance, and quality of work. Ensure all HazReps and compliance audits are complete in the Market Area. Minimize spills and quality of work events.
  • Team Management & HR Responsibilities : Manage a team of service technicians, including hiring, performance management, scheduling, and professional development. Ensure all HR policies and procedures are followed.
  • Technician Development : Develop and train technicians as well as continuously improve personal leadership and technical skills. Foster a learning environment that promotes skill growth and professional development.
  • Workload Management : Oversee technician workload, dispatch work efficiently, and ensure all tasks are completed with minimal vehicle downtime.
  • Problem-Solving & Issue Resolution : Assist technicians in troubleshooting issues and resolving problems that keep vehicles out of service.
  • Process & Inventory Management : Ensure processes are defined and followed within the team, including inventory management and on-time parts procurement.
  • Billability & P&L Responsibility : Accountable for billability (technician utilization) targets, including meeting minimal billable hours requirements to satisfy P&L targets.
  • Repair Order (RO) Management : Ensure incoming ROs are received, scheduled, completed, and closed according to client and business needs.
  • Executive Presence : Serve as an escalation point for disputes and customer service issues. Conduct root cause analyses for disputes and provide resolutions to customers with clear communication.
  • Cross-Functional Leadership & Collaboration : Work effectively with business unit leadership, HR, Finance, Procurement, and other internal and external stakeholders. Collaborate with 3rd parties to ensure service excellence.
  • Key Competencies and Minimum Education

  • Experience with Electric Vehicles and / or Autonomous Vehicles is a requirement.
  • Proven ability to build and lead a strong team in a fast-paced, technology-driven environment.
  • Strong desire to empower team members and guide them toward positive business outcomes.
  • Excellent communication skills with the ability to influence, persuade, and drive action.
  • A collaborative management style with a strong customer service orientation.
  • Ability to manage performance, set expectations, hold team members accountable, and implement performance improvement plans when necessary.
  • Customer-focused mindset, balancing the needs of Amerit and the customer for optimal service delivery.
  • Ability to interpret data, drive KPIs, and identify opportunities for improvement.
  • Responsive, creative, resilient, and resourceful, thriving in a dynamic and evolving business model.
  • If you are a proactive leader with a passion for fleet management, team development, and cutting-edge vehicle technology, we encourage you to apply!

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    Fleet Maintenance Manager • Denver, CO, US

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