Firearms Sales Associate
The purpose of a Firearms Sales Associate is to provide exceptional customer service and expertise in firearms and related accessories. Your in-depth knowledge of firearms regulations, safety practices, and product features will contribute to a positive shopping experience for our customers.
Responsibilities include :
- Greeting customers with a warm and friendly demeanor
- Engaging customers to understand their specific needs
- Providing expert guidance and unbiased product recommendations
- Ensuring compliance with all firearms laws and regulations
- Completing firearm compliance training
- Assisting customers in selecting ammunition and accessories
- Maintaining an organized and appealing firearms display
- Processing transactions accurately
- Staying updated on firearm trends and industry news
- Listening to customer concerns and providing resolutions
- Establishing long-term relationships with customers
- Demonstrating product features and benefits
- Utilizing upselling and cross-selling techniques
- Promoting exclusive offers and store loyalty programs
- Processing special orders and resolving return issues
- Contributing to visual merchandising efforts
- Participating in cross-training for flexibility
- Engaging in learning initiatives to stay current
- Providing friendly and professional support to others
- Demonstrating behaviors that exemplify Rural Kings values
- Performing other duties as assigned
Essential qualities for success include :
High school diploma or equivalent; additional education or training in firearms safety is a plus.Previous experience in firearms sales or a related field is preferred.Knowledge of federal, state, and local laws and regulations regarding firearms sales and transfers.Strong interpersonal and communication skills.Demonstrated ability to actively listen and provide thorough responses.Excellent attention to detail and organizational skills.Ability to prioritize tasks, meet deadlines, and maintain high-quality standards.Proficiency in using computer systems for transaction processing and record-keeping.Strong commitment to maintaining a safe and secure shopping environment.Demonstrated behaviors that reflect integrity, professionalism, and confidentiality.Physical requirements include :
Ability to stand for prolonged periods of time.Ability to lift, push, and / or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently.Ability to verbally communicate effectively with others.Close visual awareness.Ability to use a ladder and / or pallet jack.Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.