Agriculture Lead Field Services - Colfax, Wa.

Field Service Lead

Investing in you, join a 100-year-old, family-owned leader in Ag and grow with us!

Wilbur-Ellis invests heavily in our employees by offering skill development and training, competitive compensation and benefits, and a tradition of promoting from within for a broad range of career opportunities. And we foster a supportive, people-first work environment.

"We know the confidence gap can get in the way of meeting spectacular candidates, so please don't hesitate to apply we'd love to hear from you."

Role Overview :

The Field Service Lead oversees daily field operations, ensuring equipment is properly maintained, calibrated, and ready for use. This role combines hands-on technical work with leadershiptraining technicians, coordinating schedules, and supporting customers and sales teams. You'll ensure safe, efficient, and high-quality service while keeping operations running smoothly.

A Sample of What You'll Do in This Role :

Oversee all aspects of field service support

Take out, set up, and calibrate the equipment to be used by the growers in the field

Oversee the daily maintenance of all applications and support equipment at the branch facility. This may include trucks, tractors, implements, and other support equipment assigned to that branch.

Move and set up tanks as needed.

Attend product training sessions and meetings when necessary

Ensure that the correct materials are always used and that safety gear is always used correctly.

Contact salespeople to resolve any disputes.

Mentor and train junior field service technicians, guiding equipment setup, calibration, and maintenance best practices. Coordinate with branch management to prioritize service calls, equipment setups, and field operations based on customer needs and business goals.

Serve as a point of contact for field operations, communicating effectively with internal teams, customers, and sales staff to align expectations and deliver outstanding service.

Assist with planning and scheduling of maintenance routines and equipment usage to maximize productivity and uptime.

Identify and implement process improvements within field service operations to enhance efficiency and customer satisfaction.

What You Bring to the Role :

High School Diploma or equivalent

Forklift Driver and Driving Certification (offered on the job)

Valid driver's license with Class A CDL or willingness to get one

Operate vehicles and equipment in a safe and legal manner

Mechanical skills and understanding of fabrication techniques

Willingness to operate material handling equipment, including forklift, order picker, pallet jack, and other equipment as required

Ability to repetitively bend and lift boxes and bags up to 80 lbs.

Willingness and desire to work overtime hours during busy seasons

Knowledge and / or experience with agricultural operations (preferred)

Willingness to take ownership of service operations, ensuring timely completion of tasks and proactively resolving issues to minimize downtime.

What Makes You a Great Fit :

You have a high level of integrity and always maintain a professional appearance and positive attitude

You're on time and prepared for work

You enjoy a variety of job duties and responsibilities

You have excellent interpersonal skills with both customers and fellow employees

You can lead by example in safety, professionalism, and quality of work, setting the standard for other technicians.

Compensation and Benefits :

The base compensation for this position ranges from $27.40 to $36.58 per hour. Please note that wages may vary depending on skills and experience.

This position is eligible for vacation, holidays, health, dental, vision, mental health, retirement plans, and other benefits.

Our commitment to diversity and inclusion makes us all stronger. From leadership commitment to employee buy-in, we know that creating an inclusive environment and providing opportunities for all employees to reach their full potential is a shared responsibility.

Wilbur-Ellis markets and distributes agricultural products, animal feed specialty chemicals, and food ingredients. A privately held and consistently profitable company, we employ more than 4,000 people throughout North America and Asia-Pacific.

Wilbur-Ellis is for and about people. Wilbur-Ellis has enjoyed over 100 years of success and growth, all thanks to our people. Our employees are both leaders and team players who thrive on creativity, entrepreneurial spirit, and a dedication to quality work, our customers, and each other.

Wilbur-Ellis invests heavily in our employees by offering skill development and training, competitive compensation and benefits, and a tradition of promoting from within for a broad range of career opportunities. And we foster a supportive, people-first work environment.