Restaurant Manager (FT)

Job Title

This position will ensure guest satisfaction through prompt, courteous, and professional service while maintaining a consistent quality of product. It will ensure a quality work environment through the practice of exceptional training, development, and interpersonal skills, and ensure operational business success through prudent financial management and protection of the business assets. The successful candidate will have a proven ability to lead a team and direct the vision of the highest quality operation.

Essential Duties And Responsibilities

• To foster an environment of guest satisfaction through creating consistent memorable and exceptional experience for our guests
• Develop employees by providing ongoing feedback, establishing performance expectations and by conducting performance reviews.
• Interview hourly employees. Direct hiring, supervision, development and, when necessary, termination of employees with guidance from the Human Resources team.
• Create, implement, and achieve financial goals as established in the annual business plan.
• Prepare weekly schedule within budgeted parameters.
• Encourage and motivate staff to maintain a high level of morale.
• Conduct daily pre-meal and monthly meetings.
• Support upper management decisions and assist staff where needed.
• Ensure that all micros' items are up to date to include pricing and inventory levels of all food and beverage items we offer in Aerie.
• Plan all special events in Aerie i.e. wine dinners / tasting, themed events, holiday gatherings.
• Complete recap sheets daily
• Prepare monthly forecasts and annual budget.
• Responsible for ensuring that all financial and personnel / payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures.
• Ensure all beverage ordering is done in a timely manner for upcoming business demands.
• Monitor beverage Cost of Goods sold to ensure it falls at or below defined monthly parameters.
• Identify, analyze, and resolve any inefficiency in the operation.
• Maintain a clean, sanitary, and well-organized operation to highest industry levels.
• Maintain exceptional communication with all Resort Departments
• Consistent high level of communication and information to staff and guests
• Coaching and counseling of all employees to ensure teamwork.
• Ensure all state liquor laws and county health codes are being met.
• Follow established Food & Beverage fundamentals on a daily basis in regard to sanitation, quality, and service
• Complete all assignments requested of you in a timely manner.
• Maintain a high standard of sanitation and safety.
• Keep waste and spoilage to a minimum by proper rotation, storage, and usage of all food items.
• Must follow proper grooming and dress standards set forth by the Employee Handbook
• Responsible for cleaning and sanitation of own area
• Maintain open line of communication with staff, kitchen, management.
• Must understand and abide by environmental practices of the resort.
• Other duties as assigned.

Education / Experience

Other Skills And Abilities

Advanced computer and phone skills

Supervisory Responsibilities (If Applicable)

Typical Physical Demands

Physical demands for this position include lifting heavy trays, standing for extending periods of time, and excellent hand-eye coordination. Other physical demands include being able to walk for long periods of time without rest or sitting down, especially on a very busy night. Balance is also necessary for the manager, along with the ability to multi-task several projects at once. Must be able to climb stairs and walk on uneven surfaces on an occasional basis. Must be able to frequently lift and carry up to 50lbs at shoulder height. Must be able to bend, squat, push, and pull frequently. Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently, squeezing and overhead reaching occasionally.

Typical Mental Demands

Working Conditions

Comments

Native American Preference will apply. Must be able to pass a background investigation and a drug test as a condition of employment. Must be able to work flexible hours and take on additional responsibilities when asked. Must adhere to company policies regarding strict confidentiality.