Director of Global Technical SupportVirtualVocations • Vancouver, Washington, United States

Director of Global Technical Support

VirtualVocations • Vancouver, Washington, United States

job_description.job_card.variable_days_ago

serp_jobs.job_preview.job_type

serp_jobs.job_card.full_time

job_description.job_card.job_description

A company is looking for a Director of Global Technical Support to lead and modernize their support organization.

Key Responsibilities :

Evolve and grow a high-performing global support team focused on technical depth and customer empathy

Drive the transformation of support using AI, implementing tools and workflows to enhance case resolution

Define, measure, and report on key support metrics to ensure continuous improvement and operational transparency

Required Qualifications :

10+ years of experience in technical support or related roles, with 5+ years in leadership positions

Proven track record in building or transforming a modern support organization with AI integration

Strong technical foundation in application security, software development, or DevSecOps

Bachelor's degree in Computer Science, Engineering, or a related technical field; advanced degree a plus

Familiarity with support platforms and experience implementing AI or chat-based support solutions

serp_jobs.job_alerts.create_a_job

Director Technical Support • Vancouver, Washington, United States

Job_description.internal_linking.related_jobs

Senior Director, DEI Global Operations and Partnerships

Nike • Beaverton, OR, US

serp_jobs.job_card.full_time

Senior Director, DEI Global Operations & Partnerships.The Senior Director, DEI Global Operations & Partnerships is critical to shaping and executing the organization's overarching strategic vision ...serp_jobs.internal_linking.show_more

serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted

Director, Planning Capabilities, Global

Nike • Beaverton, OR, US

serp_jobs.job_card.full_time

Director, Planning Capabilities, Global.The Director, Planning Capabilities, Global leads a high-impact team of seven.This role partners cross-functionally with Supply Chain Planning & Innovation (...serp_jobs.internal_linking.show_more

serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted

Technical Director (LC-MS)

ZRT Laboratory • Portland, Oregon Metropolitan Area, United States

serp_jobs.job_card.full_time

ZRT Laboratory is an internationally recognized leader in hormone and wellness testing.For over 24 years, healthcare providers and academic research teams worldwide have trusted our expertise in ac...serp_jobs.internal_linking.show_more

serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted

Director, Global Marketplace Strategy

Nike • Beaverton, OR, United States

serp_jobs.job_card.full_time

Nike’s Global Geography & Marketplace leadership, across both Sales and Nike Direct businesses.Key collaborators include Strategy teammates across global & geography teams, Geo & Marketplace global...serp_jobs.internal_linking.show_more

serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted

Director of Sales (Remote)

Schrder • Hillsboro, OR, US

serp_jobs.filters.remote

serp_jobs.job_card.full_time

The Schrder Group is a global leader in outdoor lighting and sustainability innovation, operating across five continents in over 70 countries. We transform cities, industries, sports venues, and com...serp_jobs.internal_linking.show_more

serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted

Project Management Director Global Account

CBRE Group • Beaverton, OR, US

serp_jobs.job_card.full_time

Project Management Director Global Account.As a Project Management Director, you'll be responsible for department-related management services within an assigned geographic market, program, or clien...serp_jobs.internal_linking.show_more

serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted

Director of Software Solutions (Hybrid : Portland, OR)

Energy Solutions • Portland, OR, United States

serp_jobs.job_card.full_time

Interested in joining a growing company where you will work with talented colleagues, enhance a supportive and energetic culture, and be part of the climate solution? At Energy Solutions, we focus ...serp_jobs.internal_linking.show_more

serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted

Globalization Product Manager

BizTek People • Beaverton, OR, US

serp_jobs.job_card.full_time

Bachelor's degree in Computer Science, Product Management, Information Systems, Business, or other relevant areas.Strong B2B or B2C digital product management experience is required.Proven track re...serp_jobs.internal_linking.show_more

serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted

Principal Consultant (Director) of Data Center Advisory

DNV Germany Holding GmbH • Portland, OR, United States

serp_jobs.job_card.full_time

We help customers navigate the complex transition to a decarbonized and more sustainable energy future.We do this by assuring that energy systems work safely and effectively, using solutions that a...serp_jobs.internal_linking.show_more

serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted

Technical Support Manager

Composites One • Vancouver, WA, US

serp_jobs.job_card.full_time

Begin your Composites One career today! As a Technical Support Manager, you will be responsible for supporting technical sales and market development efforts within the advanced composites industry...serp_jobs.internal_linking.show_more

serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted

Global Product Director

Columbia Sportswear • Portland, OR, US

serp_jobs.job_card.full_time

This position is designated as a hybrid role based out of our headquarters near Portland, Oregon.The current expectation is for employees to work onsite four days per week, subject to change based ...serp_jobs.internal_linking.show_more

serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted

Technical Program Director

BizTek People • Portland, OR, US

serp_jobs.job_card.full_time

Lead development of project strategy, stakeholder engagement, oversee operations.Looking for someone to work specific kind of project that combines Security, Quality Assurance, Business Processes, ...serp_jobs.internal_linking.show_more

serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted

Senior Director, Platform Technical Product Management - Foundational Platforms

Nike • Beaverton, OR, US

serp_jobs.job_card.full_time

Foundational Platform Product Management.We are looking for a visionary leader to spearhead Foundational Platform Product Management initiatives, aimed at evolving Nike's Global Technology platform...serp_jobs.internal_linking.show_more

serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted

Lead, Global Partner Enablement

Nike • Beaverton, OR, US

serp_jobs.job_card.full_time

Lead, Global Partner Enablement.Nike's Global Places & Services (GPS) organization brings to life the physical environments and experiences for Nike in more than 100 cities around the world.Our str...serp_jobs.internal_linking.show_more

serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted

Director of Product Management

Onto Innovation • Hillsboro, OR, US

serp_jobs.job_card.permanent

Optical Metrology Product Manager.Onto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include : 3D metrology spanning ...serp_jobs.internal_linking.show_more

serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted

Transition Manager Global Project Delivery

BizTek People • Hillsboro, OR, US

serp_jobs.job_card.full_time

Transition Manager Position Overview.Drive TM principles and methodology across medium to large regional or global initiatives Training and Awareness Building. Lead and develop training and material...serp_jobs.internal_linking.show_more

serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted

Director of Technical Services Northwest Cement Division

CalPortland • Portland, OR, US

serp_jobs.job_card.full_time

Director of Technical Services Northwest Cement Division.The Director of Technical Services will run the daily Northwest laboratory operations for cement and concrete, maintaining AMRL / CCRL nationa...serp_jobs.internal_linking.show_more

serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted

VP of Digital, Americas

Dr. Martens plc • Portland, Oregon Metropolitan Area, United States

serp_jobs.job_card.full_time

In the Americas region our aim is to be the most desired premium footwear brand in the country (and Canada!).As we grow, we are focused on igniting our consumer experience across the marketplace (D...serp_jobs.internal_linking.show_more

serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted

Director of Systems Engineering

Onto Innovation • Beaverton, OR, US

serp_jobs.job_card.permanent

Director Of Systems Engineering.Onto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include : 3D metrology spanning th...serp_jobs.internal_linking.show_more

serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted

Senior Director, AECO Sales Enablement

Trimble • Portland, OR, US

serp_jobs.job_card.full_time

Senior Director, AECO Global Sales Enablement.Job Location : Westminster, CO or Portland, OR.Summary : The Senior Director, AECO Global Sales Enablement, is responsible for leading and executing lear...serp_jobs.internal_linking.show_more

serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted