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End User Services Technician

End User Services Technician

TEKsystemsGroveport, Ohio, United States
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  • Our client, a global cosmetics firm, is looking to hire an End User Services technician to provide technical support for their Groveport distribution center. They will troubleshoot hardware and software issues involving Windows 10 / 11, Office 365, Intune, mobile devices, RF scanners, Zebra printers, etc. It is a 6 month contract- there is a chance of conversion but nothing guaranteed.
  • Primary Duties & Responsibilities :

    • Provide on-site support for at least 200 End-users in a rapidly growing environment
    • Provide level 2 & 3 face to face support for issues that include Network Connectivity, Office 365, Microsoft Teams, Lenovo Hardware, Zebra RF devices, A / V Setups, etc.
    • Responsible for working and logging all support-related tickets into our IT instance of ServiceNow
    • Work directly with Warehouse workers, Line Workers, Guests and Corporate and IT personnel daily
    • Assist with the management of all IT assets
    • Work on project / task-based work annually
    • Continually work on updating and providing new documentation as needed
    • Uphold and enforce company IT policies, securities and best practices
    • Flexible schedule (including nights, weekends and some holidays)
    • Pay and Benefits
    • The pay range for this position is $24.00 - $30.00 / hr.

      Eligibility requirements apply to some benefits and may depend on your job

      classification and length of employment. Benefits are subject to change and may be

      subject to specific elections, plan, or program terms. If eligible, the benefits

      available for this temporary role may include the following :

    • Medical, dental & vision
    • Critical Illness, Accident, and Hospital
    • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
    • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
    • Short and long-term disability
    • Health Spending Account (HSA)
    • Transportation benefits
    • Employee Assistance Program
    • Time Off / Leave (PTO, Vacation or Sick Leave)
    • Workplace Type
    • This is a fully onsite position in Groveport,OH.

    • Application Deadline
    • This position is anticipated to close on Oct 9, 2025.

      h4>

      About TEKsystems :

      We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

      The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

      About TEKsystems and TEKsystems Global Services

      We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

      The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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    Service Technician • Groveport, Ohio, United States

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