Security Host

Security Host / Hostess

Where the sand meets the seaWhen you first step into Casa Madera, you immediately recognize something inherently inviting. Time slows as you dip into a warm, immersive experience that revolves around the ubiquitous tradition of celebrating each meal. You'll gather around tables that are home to chef-driven selections that draw from the rich culinary traditions of Mexican coastal cuisine refined by French technique and Japanese precision. Casa Madera is a high-energy, fine-dining concept from hospitality group Noble 33, located in both West Hollywood and Toronto.

As a Security Host / Hostess, the main goal is to provide a safe and secure environment that enables our guests, staff, and vendors to experience the high-energy, best in class fine dining experience that Sparrow Italia Miami will offer.

• The Security Host performs protective and enforcement functions in a courteous and professional manner while dealing with emergencies, undesired conduct, disturbances, threats to life and property.
• As a first responder, will be trained on Infant, Child, and Adult Cardiopulmonary Resuscitation (CPR), Automated External Defibrillator (AED), Stop the Bleed Training and fire extinguisher procedures to respond to emergencies as needed.
• Conduct interior and exterior restaurant patrol to identify undesirable conditions.
• Evaluate a situation and quickly make logical decisions on how to proceed while maintaining a calm demeanor.
• Investigations, including evaluation of the scene, interviewing complainants and witnesses, involve correct personnel to assist with the investigation.
• Documentation and report writing.
• Maintain order in the restaurant while attending to the needs of our guests, staff members, and vendors.
• Assist in safety controls for performance aspects taking place inside the venue.
• Coordinate expedient response to emergency conditions such as fire alarms, safety hazards and threats to life and / or property in a calm, rational, persuasive manner.
• Handle violations of restaurant policy, civil laws, and undesired conduct.
• Respond to security and emergency situations and prioritize the work in a timely manner.
• Provide key assist.
• Provide accurate information to guests, staff, and vendors seeking directions and hours of operation.
• Receive, record, and secure found property will also research and respond to guest inquiries for lost property.
• Escort staff and guests as required to parking lots.
• Perform other duties and responsibilities as assigned.

Basic Qualifications :

Preferred Qualifications :

Schedule Availability : Full availability is required seven (7) days per week, including evenings, overnight shifts, weekends, and holidays.