i-team Project Manager, Memphis, TN (Innovation Team, Memphis)

The Bloomberg Center for Public Innovation at Johns Hopkins University (the Center) seeks a i-team Project Manager, Memphis, TN to join the Innovation Team ("i-team") in Memphis. The first of its kind in the world, the Center is advancing the field of public sector innovation by marrying cutting-edge practice with world-class research to transform the culture of government, deliver exceptional results for residents, and inspire trust in public service. Innovation Teams unlock creativity from within city governments and the communities they serve. These teams take partners and stakeholders through an evidence-based process to tackle the big problems in their cities no one has yet been able to solve, generate more ambitious responses, and test and adapt interventions until they produce impact. They also work closely with the Mayor, the City's leadership team, and City departments to change the culture of city government.

Reporting to the i-team Director, the i-team Project Manager will lead the development and execution of the i-team's project plan and ensure successful delivery of programs that are shaped through the i-team's design-based innovation process. The ideal candidate will have strong project management experience as well as interest in learning and using innovation methods and mindsets to deliver transformative impact for communities. The i-team Project Manager is an employee of Johns Hopkins University and based in the City Hall of Memphis to support the i-team's work with government colleagues, with community, and across other stakeholders.

The Project Manager (PM) leads, directs, and executes various initiatives from concept to implementation with a high level of independence. The Project Manager will oversee a portfolio of key projects, ensuring that all assigned projects successfully meet institutional goals, deliver impactful results, and drive excellence. Additionally, the PM supports and mentors other project managers and staff, ensuring best practices in project management are followed.

This position is responsible for ensuring the successful completion of a portfolio of projects within the approved schedule, scope, and budget, and escalating major risks and issues to division / department leaders as appropriate. In partnership with other project stakeholders, the PM leads the design and implementation of individual projects.

Specific Duties & Responsibilities

• Oversee and direct the scope of projects, including goals, timelines, budgets, and objectives.
• Oversee and execute project plans, budgets, timelines, and risk mitigation strategies, and monitor and report on progress and outcomes.
• Complete activities / deliverables required to complete the projects, including analysis, benchmarking, data collection, and deliverable development.
• Identify and resolve conflicts, challenges, or barriers that may arise during the project lifecycle and escalating them as appropriate.
• Serve in various project roles as necessary to fill gaps and ensure projects proceed as needed.
• May oversee project teams and resources, including project managers and staff from other departments.
• Oversee key project deliverables, including project plans, budgets, timelines, status reports, presentation materials, reports, and risk mitigation strategies.
• Participate in the risk, issue, and change resolution process, and work with other leaders to take corrective action as needed.
• Serve as a key decision-maker for the projects.
• Interface with key leaders to help define project priorities and communicate project risks, issues, and opportunities.
• Monitor KPIs for special projects, reporting progress and status to senior leaders.
• Oversee and collaborate with project teams and resources, including project managers and staff from other departments.
• Draft project deliverables, including written reports, presentations, spreadsheets, and data visualizations.
• Collaborate with project managers and staff outside of the assigned area to implement the project management methodology and best practices to positively impact the institution and support the strategic initiatives.
• Assist with coaching and mentoring other project management practitioners and share knowledge of best practices.
• Other duties as assigned.

Minimum Qualifications

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