Manager, Operational Insights

Manager, Operational Insights

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!

At T-Mobile, we don't just connect customers to fast, reliable networkswe connect people to possibilities. We're expanding our Fiber Operations and need a data-savvy leader who's ready to turn insights into action. As the Manager, Operational Insights, you'll lead a team of analysts dedicated to driving continuous improvement across our fiber business. You'll own the addressable database, ensure data quality, and deliver the insights that fuel smarter decisions. From managing MDU and commercial processes to building operational forecasts, your work will shape how T-Mobile delivers next-level connectivity. If you love solving problems, leading teams, and making data meaningful, this role is for you. This is a hybrid work environment with three days in the office.

What You'll Do

• Turn data into strategy Develop analysis plans, mine large data sets, and deliver insights that help leaders make smarter, faster decisions.
• Own data quality Create and manage daily, weekly, and monthly QC checks, oversee data cleansing, and fix errors before they impact operations.
• Manage what matters Forecast, track, and manage all fiber addresses with accuracy and accountability.
• Support business growth Provide reporting and operational insights for MDU and commercial agreements that expand our fiber footprint.
• Lead with impact Manage and mentor a team of analysts, empowering them to deliver high-quality analysis and operational support.
• Communicate with clarity Present complex findings in ways that resonate with executives and cross-functional partners.
• Push for better Champion process improvements that make our operations faster, smarter, and more effective.

What You'll Bring

Why T-Mobile?

We're not just another telecomwe're the Un-carrier. That means no limits, no red tape, and no slowing down. You'll be part of a team that thrives on innovation, challenges convention, and makes bold moves to shape the future of connectivity.

At T-Mobile, your insights won't sit in a reportthey'll drive real impact for millions of people.

Ready to make your mark? Apply now and help us take fiber operations to the next level.