Patient Access Manager
1200-2100 with options to flex hours.
Under the general direction of the Manager, Patient Access, is responsible for all patient registration and pre-registration activities across Genesis Health System hospital. Supervises, plans, and coordinates the various functions of Admissions, including Emergency Services registration, pre-registration, pre-insurance verification. Responsible for facilitating employee supervision, oversight of all registration activities, including answering patient inquiries and assisting with registration as necessary. Will ensure all activities achieve high patient satisfaction levels and support successful registration and billing activities, while promoting the standards and philosophies of Genesis Health System. Additional responsibilities will be assisting with insurance verification and other duties as assigned. Scheduling of registration staffing on multiple shifts and locations.
Education : 2 year college program or equivalent experience Field OF Study : Business, Management, or related field
Special Training : Patient registration and / or pre-registration experience, insurance verification experience
Training Preferred : CHAM, Medical terminology, supervisory / management experience; strong organizational skills
Experience : More than 2 years experience required.
Interpersonal Skills : Interaction is with a variety of people inside or outside the organization. Communications are of moderate difficulty and sensitivity. Contact with others may involve detailed & lengthy dialogues & exchanges of information. Requires a moderate amount of interpersonal skills. Interactions involve dealing with moderately complicated problem situations or stressful encounters.
Our Commitment : Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Spr • Davenport, IA, US