Technical Account Manager

We are seeking individuals with boundless energy, unwavering persistence, and an appetite for learning. We value individuals who approach challenges with enthusiasm and creativity. If you're ready to embark on a journey of continuous growth and contribute to meaningful solutions, we want you on our team.

As a Technical Account Manager with AWC, you will work directly with our technology partners and develop a deep understanding of their products. You will interact with our sales team, engineering team and our customers to understand their applications and discuss how technology can be implemented for improvement. You will strive to leverage agile design and development methods to create greater value faster, and to help our project teams execute to deliver as promised, on time and within budget. The successful candidate must be innovative, passionate, and resourceful while demonstrating technical skills.

How you'll make an impact :

• Serve as the primary point of contact for assigned client accounts, building strong relationships, and understanding their technical requirements and business objectives
• Collaborate with internal teams to ensure timely delivery of products, services, and solutions that meet or exceed client expectations
• Identify opportunities for upselling and cross-selling additional products and services to existing clients, contributing to revenue growth and market expansion
• Build profitable sales in an assigned territory through sales with current customers and demonstrate a commitment to prospecting and new business development
• Conduct regular client meetings, presentations, and technical training sessions to deepen client engagement and promote product awareness
• Stay updated on industry trends, market developments, and emerging technologies to anticipate client needs and provide strategic recommendations
• Effectively manage account activities, including sales forecasts, pipeline management, and reporting, to achieve sales targets and objectives
• Manage the entire sales process, from order placement to delivery and installation. Coordinate with internal departments, including engineering, procurement, and logistics, to ensure orders are fulfilled on time and according to customer expectations
• Provide technical support and assistance to clients, addressing questions, resolving issues, and offering troubleshooting guidance as needed
• Hunger to build by being a trusted "go to" expert
• Teach concepts from the basics of electricity and motor control to complex SCADA database management and networking
• Provide technical support for the following products / technologies : PLC, I / O, HMI, SCADA, Drives, Synchronized Motion Control, Networking, WiFi, Radios, Motor Controls, Control Panel Design, and Power Distribution

Skills you'll need :

Here's what will set you apart :

The Rewards :

About AWC

As employee-owners, we strive to do more than just complete tasks; we seek to develop fulfilling careers by pushing ourselves and questioning the status quo. We embrace innovative and creative methods to expand our expertise while providing genuine value to our customers and technology partners. We strategically partner with the world's most-recognized brands to help engineering, reliability, and maintenance teams solve problems effectively. As experts in our partners' technologies, we are well-equipped to properly size, select, configure, and support each. It is our goal to serve you with the best combination of caring experts and innovative solutions from our partners.

How We Win Together

We are committed to solving customer problems and are looking for team members that want to be a trusted resource to those looking for a partner who out-knows, out-cares, and out-serves everyone else. Every day, we strive to deliver on our mission to empower people to make the greatest positive impact for the communities and families we serve together. Our Winning Together culture starts with a shared commitment to building an environment of inclusiveness, trust, and mutual respect. We know that when people like you are safe to pursue your passions, to learn, to serve, and to share in the rewards from our combined efforts, then we are winning together.

Qualifications

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Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

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