Account Manager

Description :

At PURIS, we're dedicated to cultivating a better food system and making a positive impact . How do we do it? By transforming high-quality, USA-made ingredients into essential components for a wide range of everyday products. From cereals and snacks to protein beverages and beyond , our ingredients are powering a healthier future. This is more than just a job; it's an opportunity to be part of a growing food industry. You'll work with state-of-the-art engineering and work together with your peers to build a better food future.

Job Purpose

The Account Manager will serve as the primary day-to-day contact for PURIS customers, ensuring a seamless customer experience by managing onboarding, ongoing interactions, and problem-solving across all market segments. This role will execute key Jobs to Be Done (JTBD) for the Expectation and Competence phases of the customer journey, delivering frictionless information, nailing the basics, and fostering trust. By collaborating across internal teams (Supply Chain, TST, FSQR, Sales), the Account Manager ensures exceptional customer satisfaction, drives operational efficiency, and strengthens long-term relationships.

Pay Range : $50,000 - $60,000

Pay Frequency : Biweekly

Bonus Eligible : Yes (5%)

Work Location : Minneapolis HQ

Travel : None

Customer Relationship Management

• Serve as the primary point of contact for assigned customers, ensuring all interactions are seamless, efficient, and exceed expectations.
• Own the 30, 60, 90 Sales forecast for each customer account while working with Sales leaders for rolling 12-18 month forecast
• Build deep, multithreaded relationships with key stakeholders in customer organizations to foster loyalty and growth.
• Conduct regular Quarterly Business Reviews (QBRs) with all customers, sharing key insights on performance, trends, and opportunities.

Customer Onboarding & Day-to-Day Execution

Frictionless Information Delivery