Job Description
Job Description
Summary
Clerical duties within the office may include a combination of answering telephones, bookkeeping, typing or word processing, office machine operation, and filing. Requires knowledge of office systems and procedures.
Duties
- Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions.
- Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
- Answer telephones, direct calls, and take messages.
- Compile, copy, sort, and file records of office activities, business transactions, and other activities.
- Complete and mail bills, contracts, policies, invoices, or checks.
- Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
- Compute, record, and proofread data and other information, such as records or reports.
- Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
- Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.
- Review files, records, and other documents to obtain information to respond to requests.
- Deliver messages and run errands.
- Inventory and order materials, supplies, and services.
- Complete work schedules, manage calendars, and arrange appointments.
- Process and prepare documents, such as business or government forms and expense reports.
- Monitor and direct the work of lower-level clerks.
- Type, format, proofread, and edit correspondence and other documents, from notes or dictating machines, using computers or typewriters.
- Count, weigh, measure, or organize materials.
- Train other staff members to perform work activities, such as using computer applications.
- Prepare meeting agendas, attend meetings, and record and transcribe minutes.
- Troubleshoot problems involving office equipment, such as computer hardware and software.
Requirements
Prepare cash for deposit or disbursement.Execute sales or other financial transactions.Collect deposits, payments or fees.Confer with coworkers to coordinate work activities.Respond to customer problems or complaints.Answer telephones to direct calls or provide information.Compile data or documentation.File documents or records.Send information, materials or documentation.Operate office equipment.Check data for recording errors.Proofread documents, records, or other files to ensure accuracy.Maintain inventory records.Sort mail.Distribute incoming mail.Search files, databases or reference materials to obtain needed information.Provide information to coworkers.Monitor inventories of products or materials.Schedule appointments.Prepare employee work schedules.Prepare documentation for contracts, transactions, or regulatory compliance.Supervise clerical or administrative personnel.Proofread documents, records, or other files to ensure accuracy.Train personnel.Transcribe spoken or written information.Record information from meetings or other formal proceedings.Maintain office equipment in proper operating condition.Make travel, accommodations, or entertainment arrangements for others.Nice To Haves
Adobe Systems Adobe AcrobatAdobe Systems Adobe InDesignBlackbaud The Raiser's EdgeBlackboardData entry softwareFileMaker ProIBM NotesIntuit QuickBooksLexisNexisMedical condition coding softwareMedical procedure coding softwareMEDITECH softwareMicrosoft AccessMicrosoft ExcelMicrosoft OutlookMicrosoft PowerPointMicrosoft PublisherOracle JD Edwards EnterpriseOneOracle PeopleSoftSage 50 AccountingSAPYardi10-key calculatorsAlpha Software Alpha FiveAppointment scheduling softwareBilling softwareBookkeeping softwareComputer laser printersComputer terminalsData input scannersDesktop computersDictation equipmentDigital duplicating machinesElectric typewritersElectronic Data Interchange EDI systemsFiling system softwareGoogle DocsIBM Check Processing Control System CPSCLaptop computersLaser facsimile machinesLetter folding machinesMavenlinkMicrosoft OfficeMicrosoft WindowsMicrosoft WordMulti-line telephone systemsPersonal computersPhotocopiersPhotocopying equipmentPostage machinesPropertywareRecords management softwareSalesforce.com Salesforce CRMScannersSpreadsheet softwareSt. Paul Travelers e-CARMASwitchboardsTranscription system softwareTypewritersVoice mail systemsWeb browser softwareWord processing softwareBenefits
Inquire with in.