Software Solutions Engineer

About Alcrete :

Alcrete is a leading manufacturer of precast and prestressed concrete products, including stormwater, sanitary, bridge, and specialty structures. We provide construction contractors with reliable concrete solutions for vital infrastructure projects. With six manufacturing facilities across Alabama, Florida, Kentucky, North Carolina, and South Carolina and a corporate office in Oakbrook Terrace, Illinois, Alcrete is dedicated to excellence, innovation, and building strong communities.

Position Overview :

The Software Solutions Engineer is a versatile technical professional responsible for supporting and enhancing the company’s enterprise technology ecosystem to improve operational efficiency, data visibility, and system reliability across a manufacturing environment with a strong mergers and acquisitions (M&A) profile.

This role blends hands-on IT support, ERP system management, business intelligence development, and software engineering to ensure seamless technology operations and continuous improvement across all business units.

The engineer will provide daily IT support, maintaining user productivity through hardware, software, and network troubleshooting. They will oversee and document ERP processes, assist users with training and support, and help integrate newly acquired companies into core systems. The role also contributes to the company’s data and analytics strategy by developing Power BI dashboards, SQL-based reports, and other BI tools to enable informed, data-driven decision-making.

In addition, the Software Solutions Engineer will develop and maintain custom applications, APIs, and EDI integrations that automate workflows, connect disparate systems, and streamline operations throughout the manufacturing and acquisition lifecycle.

Essential Functions and Responsibilities :

• Provide IT Help Desk support, managing user requests, troubleshooting hardware / software issues, and maintaining ticket documentation.
• Support, configure, and enhance the ERP system, including process documentation, user training, and post-acquisition system integration.
• Create and maintain a knowledge base for recurring IT and ERP procedures.
• Develop Power BI dashboards, SQL queries, and data pipelines to support business analytics and executive reporting.
• Build and maintain APIs, web applications, and EDI integrations to automate and connect key business systems.
• Utilize technologies such as C#, .NET Framework, Python, Power BI and SQL to develop automation scripts, system integrations, and custom tools that support business operations and M&A activities.
• Support M&A technology onboarding by integrating infrastructure, applications, and data from acquired entities.

Education and Experience :

Physical Requirements :

Other duties :

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Duties, responsibilities and activities may change at any time with or without notice.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the role.

Applicants must be authorized to work in the United States. Visa sponsorship is not available.