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Product Solutions Manager

Product Solutions Manager

VirtualVocationsGary, Indiana, United States
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A company is looking for a Product Solutions Manager.

Key Responsibilities :

Conduct targeted sessions with customers to gather feedback and improve workflows

Create and maintain customer-facing content to reduce repetitive support needs

Surface recurring pain points from customer interactions and collaborate with the product team to build quality-of-life features

Qualifications :

System thinking capabilities potentially from a UX service design, engineering, or design background

Experience managing content and / or training programs for a product through major and minor updates

Proficiency with multiple business operations to understand customer workflow challenges

Experience independently owning high visibility projects that moved business metrics

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Product Manager • Gary, Indiana, United States

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