A company is looking for a Senior Software Engineer - Contact Center Technologies.
Key Responsibilities :
Architect hybrid data solutions integrating on-premises and cloud platforms
Lead data migration and modernization initiatives for contact center environments
Design and implement scalable data architectures and enforce data governance policies
Required Qualifications :
Bachelor's degree in computer science or related field with 10+ years of relevant experience
Expertise in Contact Center technologies and hands-on experience with CCaaS platforms
Proficiency in data engineering, SQL, and ETL / ELT pipeline design
Experience with real-time data processing and strong programming skills in Python
Demonstrated leadership and success in Agile environments
Senior Software Engineer • Brooklyn, New York, United States