Quality & Organizational Excellence Analyst

Overview

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

About The Team

The Quality Improvement and Clinical Implementation team supports system-wide performance improvement and care transformation. Analysts partner with leaders and clinicians to translate data into insight, insight into action, and action into sustained results. Our culture emphasizes collaboration, rigor, and learning in service to UNC Health's mission : to improve the health and well-being of all North Carolinians.

Job Summary

The Quality & Organizational Excellence Analyst provides analytic and project support for quality and process-improvement initiatives across UNC Health. This role applies structured problem solving, data analysis, and process-redesign methods to enhance operations, safety, and patient experience. The Analyst collaborates closely with leaders and teams to measure impact and embed a culture of continuous improvement.

Key Responsibilities

• Quality & Process Improvement : Support the design and implementation of improvement projects using Lean, Six Sigma, or similar methods.
• Analyze performance data to identify trends and opportunities for improvement.
• Assist departments in developing and tracking key performance metrics.

Measurement & Analysis

Collaboration & Customer Service

Project Management

Tools, Methodologies & Technologies

Education & Experience

Knowledge, Skills & Abilities

Why UNC Health

At UNC Health, we see quality improvement as a profession and a purpose. You'll join a high-performing team dedicated to making care better, simpler, and more equitable for every North Carolinian we serve. Bring your curiosity, your collaboration, and your commitment to excellence — and help shape the future of health care.

Other Information

Education Requirements : Bachelor's degree in an appropriate discipline (or health care licensure).

Licensure / Certification Requirements : No licensure or certification required. Health care licensure is required if absence of a Bachelor's degree.

Professional Experience Requirements : If a Bachelor's degree : One (1) year of experience in quality team facilitation, project management, process improvement or quality data analysis. If an Associate's Degree : Five (5) years of experience in quality team facilitation, project management, process improvement or quality data analysis. If a health care licensure : Prior experience leading advanced process improvement and quality initiatives.

Job Details : Legal Employer : NCHEALTH; Work Type : Full Time; Standard Hours Per Week : 40; Salary Range : $28.59 - $41.09 per hour; Pay offers are determined by experience and internal equity; Work Assignment Type : Hybrid; Location : Morrisville, NC; This position is employed by NC Health (Rex Healthcare, Inc., d / b / a NC Health), a private, fully-owned subsidiary of UNC Health Care System. This is not a State employed position. EEO statements apply. UNC Health makes reasonable accommodations for applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities.

J-18808-Ljbffr