Senior Business Analyst - Lifesciences CRM

About Exeevo :

Exeevo is a global leader in customer relationship management (CRM) solutions, purpose-built for the Life Sciences industry. Our AI-powered, cloud-based platform unifies sales, marketing, medical, and service functions, enabling pharmaceutical, biotech, and medical device organizations to connect with stakeholders in transformative and innovative ways. By leveraging advanced technologies, Exeevo empowers Life Sciences companies to redefine how they engage with healthcare professionals, patients, and other key audiences, driving growth and delivering measurable business impact. Serving thousands of users across pharmaceutical and medical device companies globally, Exeevo has a strong international presence with offices in China, India, Europe, and North America.

Position Overview

We are seeking a seasoned professional to lead CRM transformation initiatives for pharmaceutical clients. This hybrid role combines business analysis and project management responsibilities, requiring deep domain expertise in US pharma regulations and data, along with strong delivery ownership.

Requirements

Key Responsibilities :

• Lead requirements elicitation sessions with business and techno-functional stakeholders, ensuring thorough documentation and alignment with project objectives.
• Design and optimize business processes to enhance efficiency and compliance with FDA regulations, including but not limited to 21 CFR Part 11, PDMA, the Sunshine Act, State-Level Regulations, Awareness of AMA Data Restrictions Programs, HIPAA, GDPR, and CCPA for data privacy and physician data protection.
• Engage in business requirement-oriented conversations in context with US pharmaceutical market data sources (IQVIA, Symphony Health, MedPro) while ensuring compliance with data privacy and physician opt-out programs.
• Serve as a functional leader in solution design, collaborating closely with IT and business teams to deliver scalable and compliant platforms.
• Coordinate and oversee User Acceptance Testing (UAT), ensuring solutions meet business requirements and regulatory standards.
• Analyze US pharmaceutical sales and market data to provide actionable insights for business strategy and decision-making.
• Contribute to pre-sales activities and RFP responses, articulating solution value and regulatory expertise to prospective clients.
• Maintain current knowledge of regulatory changes and industry trends, proactively advising clients and internal teams.
• Foster cross-functional collaboration, acting as a bridge between business units and technical teams throughout the project lifecycle.
• Basic Project Management : Ability to plan, organize, and track project activities during client engagements, especially while onsite at client’s location.
• Client Guidance : Capable of proactively guiding clients through project phases, clarifying expectations, and managing scope changes to ensure the project’s cost, quality and schedule is managed as per scope defined in the statement of work.
• Candidate should be travel-ready to support client engagements and project delivery.

Required Qualifications

Preferred Qualifications

Benefits