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Laundry Attendant

Laundry Attendant

HEI Hotels and ResortsCleveland, OH, US
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Housekeeping Linen Attendant

Come join our winning hospitality team, we invite you to be part of Cleveland's future! The Westin Cleveland is a stunning 484 room hotel located in the heart of downtown Cleveland, around the corner from the Rock and Roll Hall of Fame, Great Lakes Science Center and Cleveland Convention Center. For sports lovers, the Huntington Bank Field and Rocket Mortgage Field House Arena are less than a mile away. This beautiful property features refined spaces highlighting dynamic works from local artists adding a touch of class and sophistication to our hotel lobby. Here at The Westin Cleveland, we are looking for individuals who have a passion for outstanding service and creating memorable experiences for our guests to visit us again and again!

Attend to the laundry and linen requirements on a daily basis, including moving linen from the linen chute, organizing linen daily for room attendant and houseman requirements.

Essential Duties and Responsibilities

  • Manage the linen process of the entire housekeeping department from preparation to deliver to room attendants, to the collection of linen from the laundry chute and the preparation of linen to be picked up by our laundry partner for cleaning.
  • Receive all product for the housekeeping department.
  • Manage and organize the supplies of the housekeeping department.
  • Assist with the loading and preparation of housekeeping carts and storage areas to expedite the room attendant process.
  • Comply with attendance rules and be available to work on a regular basis.
  • Run washer / dryer locally as required for necessary duties.
  • Assist with duties required to support the house attendants and room attendants as required by management.
  • Perform any other job-related duties as assigned.

Qualifications and Skills

  • Working knowledge of linen programs, folding, organizing linen and prepping for housekeeping employees.
  • Ability to prioritize and organize work.
  • Ability to lift, bend, stoop, push or pull heavy loads, and stand for long periods of time with or without reasonable accommodation.
  • Requires lifting bundles of linen weighing up to 75 lbs. Ability to push and / or pull wheeled carts weighing up to 100 pounds with or without reasonable accommodation.
  • Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
  • Benefits

    HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.

    HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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    Laundry Attendant • Cleveland, OH, US

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