Talent.com
Customer Service Representative

Customer Service Representative

Express EmploymentHattiesburg, MS, US
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Job Description

Job Description

Top Job

Located in Hattiesburg, MS

Salary : $12-$17

Express Employment is hiring for a customer service representative to work in Hattiesburg, MS!

  • $12-$17 / hr.
  • Day Shift
  • Weekly Pay
  • Long Term
  • Full Time

Job Responsibilities

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

    • Job Requirements

  • High school diploma, general education degree, or equivalent.
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • Experience working with customer support.

    • Thank you for your interest in this position! Please appl,y and a recruiter will reach out if your work history matches what our clients are looking for.

    #2177MS

    Express Office : Hattiesburg

    5000 West 4th Street

    Hattiesburg, MS 39402

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    Customer Service Representative • Hattiesburg, MS, US

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