Operation Project Manager (OPM)

Job Description

Job Description

Job Duties and Responsibilities :

• Act as a direct contact with customers and internal Business Units.
• Serve as a liaison between customers and operations.
• Collaborate with internal cross-functional teams (NPI, SQM, Production) to ensure project success.
• Understand and meet customer expectations as defined in contracts, RFQs, RFPs, SOWs, or verbal requests.
• Develop cost quotations for RFQs, RFPs, SOWs, and verbal requests as needed.
• Create and manage project plans (roadmap / Gantt chart) with key milestones for process implementation.
• Communicate key business metrics, goals, objectives, and reporting requirements.
• Set and achieve goals and objectives in collaboration with customers, operations, and respective business units.
• Execute cost reduction and continuous improvement activities to ensure low cost, profitability, and high customer satisfaction.
• Monitor financial performance to ensure revenue and profit goals are met.
• Track program performance to customer expectations and work with operations to address deficiencies.
• Develop and implement corrective action plans for underperforming business metrics and ensure plans are met.
• Communicate corrective action plans to customers proactively when performance is below expectations.

Major Requirements :

Experience :

Education :

Other Requirements :