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Vice President of Client Services

Vice President of Client Services

VirtualVocationsBuffalo, New York, United States
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A company is looking for a Vice President of Client Services for the Manufacturing Sales Services Division.

Key Responsibilities

Oversee client onboarding and ensure successful transitions from sales to service delivery

Lead and mentor client-facing delivery teams while establishing performance goals

Evaluate and enhance operational processes to improve client outcomes and reporting clarity

Required Qualifications

10+ years of experience in client services, sales operations, or service delivery leadership

5+ years of experience in industrial manufacturing across multiple industries

Proven success in managing client-facing teams and scaling service delivery organizations

Strong track record of process improvement and measurable client outcomes

Data-driven mindset with experience in developing and interpreting performance reports

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