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Insurance Claims Adjuster

Insurance Claims Adjuster

Tetra TechSanta Fe, NM, US
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Site Inspector

Tetra Tech is currently seeking a Site Inspector with experience accurately assessing property and fire- and flood-related damage, or insurance claims adjusting. This role involves inspecting homes and / or physical infrastructure for proof of loss (POL) documentation using Xactimate. The inspector identifies risks, documents findings, and collaborates with cross-functional teams to enhance disaster recovery capabilities and claim processing.

At Tetra Tech, we are Leading with Science to solve the world's most complex challenges. Our industry-leading experts in engineering and consulting are committed to driving positive change in communities around the world. For over 50 years, we have been at the forefront of innovation and sustainability. Today we stand as a market leader, offering cutting-edge solutions in water, environment, energy, and international development. Our work has improved more than 625 million lives around the world.

Join Tetra Tech to make a real difference. Our work leverages cutting-edge technologies, advanced analytics, and the expertise of world-class scientists and engineers to create meaningful change around the world. Discover your full potential join us to advance your career while leaving a lasting legacy.

Key Responsibilities :

  • Damage Assessments : Must be proficient and have a high degree of knowledge on how to use Xactimate to accurately structure POLs to provide adequate compensation for claimants to rebuild. May have experience in insurance claims adjusting. Must be proficient in assessing property and fire-related and flood-related damage accurately, which involves understanding the extent of damage, the required repairs, required documentation, and associated costs.
  • Use of Technology : Proficiency in using administrative software, claims management software, databases, and other technology tools that facilitate claim processing, documentation, and communication.
  • Policy Interpretation : Ability to understand and interpret complex federal policy language, including relevant statutes, regulations, policies, guidance, and directions.
  • Administrative Knowledge : Proficiency in administrative activities within an organization, including customer service, data management, records management, time management, workload balancing, data reporting and tracking, and other administrative duties.
  • Clear and Effective Communication : Customer service, excellent written and verbal communication skills, and knowledge and ability to explain policy and regulations to claimants, FEMA staff, and other stakeholders.

Additional activities may include :

  • Providing expert technical assistance with the FEMA requirements and regulations
  • Assist in the development and changes to policies, guidelines, and standard operating procedures
  • Work with clients to prepare all compliance reports required by the program; reports could include, but are not limited to, monthly status reports and compliance reports.
  • Manage data and input data into data management systems
  • Interface with the subcontractors both under Tetra Tech and the client
  • Assist with the creation of standard operating procedures, proposals, and task orders, as necessary, for FEMA programs
  • The perks of working at Tetra Tech include :

  • Comprehensive and market-competitive benefits.
  • Merit-based financial rewards.
  • Flexibility and company-wide commitment to work / life balance.
  • Collaborative team atmosphere that values the contributions of all employees.
  • Learning and development opportunities for ongoing professional growth.
  • Qualifications :

  • Candidates require a minimum of ten years of combined experience in damage assessments or insurance claims adjusting, in a similar role and a high school diploma.
  • Experience using Xactimate or similar cost estimation software is required.
  • Excellent written and verbal communication skills.
  • Able to work both in a team environment and independently.
  • Strong organization skills, be comfortable interacting with clients, have a flexible style, and be able to immediately adapt to changing priorities.
  • Strong computer skills, knowledge of MS Word, Excel, Access, PowerPoint, and Outlook, and the ability to learn new products are needed.
  • Ability to adapt to different work environments, which will consist of travel (air, train, and car) and work in post-disaster conditions.
  • Must be willing to work on-site at a client's place of business. Must be available for short-term travel to support on-site client needs and extended deployment (e.g., 90+ days) to address client response and long-term recovery needs following emergencies and major disasters.
  • This position supports Tetra Tech clients in the response and recovery phase of a disaster. Though not every position requires routine deployment to disaster sites, all positions are subject to recall around the clock for emergency management operations, which may require irregular work hours, work at locations other than the official duty station, and may include duties other than those specified in the employee's official position description. Travel requirements in support of emergency operations may be extensive in nature (weeks to months), with little advance notice, and may require employees to relocate to emergency sites with physically austere and operationally challenging conditions. Staff are expected to be committed for the duration of the assignment.

    Tetra Tech is the leader in water, environment, and sustainable infrastructure, providing high-end consulting and engineering services for projects worldwide. With 30,000 employees working together, Tetra Tech provides clear solutions to complex problems by Leading with Science to address the entire water cycle, protect and restore the environment, design sustainable and resilient infrastructure, and support the clean energy transition.

    Tetra Tech is proud to be an Equal Opportunity Employer. All qualified candidates will be considered without regard to race, color, religion, national origin, age, disability, sexual orientation, gender identity, status as a protected veteran, or any other characteristic protected by law. Tetra Tech is a VEVRAA federal contractor and we request priority referral of veterans.

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    Adjuster • Santa Fe, NM, US

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