Accounts Receivable Coordinator | Full Time

Omni Louisville

Reflecting the past, present and future of our vibrant Kentucky town and inspired by the city's rich history and authentic character, the Omni Louisville transforms one of the city's most significant urban blocks into a unique and vibrant mixed-use environment offering hotel guests, residents and locals a chance to connect and enjoy the best of a great city.

The hotel is a prominent landmark against the Louisville skyline, glistening during the day and glowing at night, with the iconic glassy ends of the 612 room hotel. The hotel pool and rooftop bar, designed for seamless indoor and outdoor integration, allows guests to rest, relax and socialize with downtown Louisville as the backdrop. The essence of Louisville is woven throughout with interior design blends elements of the city's heritage, culture and character, felt everywhere from the hotel restaurants to a featured bourbon bar to the hotel's Speakeasy and bowling alley.

Guests can also enjoy a dynamic 20,000 square foot urban food hall and market connected to the lobby of the hotel. Transforming Liberty Street into a pedestrian thoroughfare, the market serves as a community gateway for hotel guests and locals alike, inviting the neighborhood in with the smells of freshly brewed Heine Brothers' coffee, baked bread, and smoked barbeque.

Accounts Receivable Coordinator

The Accounts Receivable Coordinator will support the AR function through the coordination of group billing and the maintenance of accurate group bill accounts, possess knowledge of and provide assistance with FIT billing, and actively participate in all Customer Service aspects of the department.

Responsibilities

Client Billing and Collections for hotel group programs :

• Review Group Contract and Resume to ensure that all billing requirements are met
• Attend weekly resume meetings, and pre-conference meetings as required
• Conduct daily bill reviews for all group accounts to ensure accurate billing
• Monitor guest open folio ledger and review to ensure that group accounts are closed out timely
• Prepare and send group invoices within SOP timeframe, ensuring that there is support for all charges, and a CS Manager has approved the bill prior to emailing to client
• Conduct follow-up (10-day) to ensure that client has received invoice, and review and reconcile any disputes in a timely manner, noting all detail in Opera
• Maintain neat and organized electronic billing files in the AR share drive
• Log all correspondence and collection activity related to the specific account in Opera
• Conduct Collection activity for group invoices until bill is paid, alert supervisor / manager of all potential late payments
• Audit commission check request for paid groups in coordination with Sales department
• Charge advance deposits to group guests credit cards based on cost estimates provided by CS
• Respond to all client inquiries in a timely, efficient manner and record notes in Opera
• Prepare weekly AR status report
• Perform other tasks as directed by AR and Accounting Manager

Customer Service Responsibility :

Qualifications

Omni Hotels & Resorts is an equal opportunity / AA / Disability / Veteran employer. The EEO is the Law poster and its supplement are available using the following links : EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.