About Us :
As Kansas City’s Botanical Garden, Powell Gardens provides 175 acres of recreation, adventure, and exploration. Established in 1988, Powell Gardens is a non-profit, public garden containing display gardens with rotating botanical displays, notable plant collections, seasonal programming and events, a three-mile nature trail, educational classes, art, architecture, breathtaking views, and more.
We believe our team members are our most important asset. By building strong relationships with each other, we can ensure that our guests have the best possible experience. We are looking for customer service focused individuals who want to make a difference in our visitors day at Powell Gardens. If you love working with people and in a beautiful setting, come leave your mark at Powell Gardens! Experience our beautiful gardens and join our team of experts.
Summary :
The Visitor Experience Representative sets the tone for the visitor experience by direct interaction with guests in various capacities. The position will report to the Specialist, Visitor Experience. Duties include processing admissions in a timely manner; communicating current / upcoming events to the public; taking initiative to increase membership enrollments; providing guidance and direction to guests; accurately processing POS and inventory transactions; following proper opening / closing procedures pertaining to POS and cash reporting procedures, answering incoming calls then directing, returning and forwarding calls to the appropriate departments; maintaining the Welcome Desk with various media; communicating Powell Garden rules to visitors when necessary; providing support to staff with various projects and duties as assigned; and adhering to all Human Resources rules regarding attendance and timecard procedures and dress code.
Essential Functions :
Customer Service and Visitor Experience :
Food and Beverage :
Administrative Support :
Education :
Knowledge / Experience :
Physical Requirements / Work Environment :
To Apply :
Applicants interested in this position must submit the following to hr@powellgardens.org .
Cover letter addressing the following :
Why are you interested and what do you expect to gain from the experience?
Resume.
Three references : professional, academic, and / or personal.
To view all of our current openings, please go to www.powellgardens.org
Visitor Experience • Kingsville, Missouri, United States